Salesforce Technical AI Manager (Manager, Technical Transformation)

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Are you ready to shape the future of mission-critical systems?

Deloitte is seeking a trailblazing Technical Manager specializing in Salesforce to join our elite team in Washington, D.C. We aren't looking for someone to just fill a role; we are looking for a future-forward, "best player available" technologist who thrives on innovation and is ready to be deployed to the front lines of our nation's most complex challenges. This is a full-stack, hands-on leadership role where you will be empowered to innovate, build, and lead in highly secure government environments.

You are an AI native-fluent in building with AI, not just building AI-powered apps. You will leverage cutting-edge tools to accelerate development and pioneer new solutions. If you are a proactive expert with a passion for DevOps and a desire to make a tangible impact, we want to hear from you

Work You'll Do

• Lead the design, development, and deployment of sophisticated solutions leveraging Salesforce Public Sector Solutions and emerging capabilities like Agentforce within high-impact mission critical programs
• Establish and manage robust CI/CD pipelines and DevOps processes for solutions ensuring rapid and secure delivery
• Act as a technical manager and hands-on innovator, embedding GenAI and modern AI practices directly into the development lifecycle to accelerate delivery and enhance system capabilities
• Operate across the entire technology stack, from backend integrations with large data platforms (like Salesforce Data Cloud, Informatica, Databricks, and Palantir Foundry) to front-end user experiences
• Work directly with senior government clients, providing technical leadership and translating complex mission requirements into scalable, forward-thinking solutions

The successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.

Qualifications

Required :

• Bachelor's degree
• 3-5 years in a technical management or team leadership role, with a proven track record of guiding engineering teams to deliver complex projects
• 5+ years of experience in software engineering, with a significant portion focused on Salesforce and full-stack development
• Deep expertise in Salesforce development, including Apex, LWC, and a strong understanding of Salesforce Public Sector Solutions. Desired experience includes configuring integrated products like Slack and emerging capabilities such as Agentforce
• Proficient in establishing and managing CI/CD pipelines (e.g., Azure DevOps, Jenkins, GitLab) for automated testing and deployment in secure environments
• Practical experience building with AI tools (e.g., Claude Code, GitHub Copilot). Ability to integrate AI and GenAI capabilities into applications and development workflows
• Hands-on experience with large-scale data platforms such as Salesforce Data Cloud, Informatica, Databricks, or Palantir Foundry
• Comprehensive skills covering both front-end and back-end development, with the ability to architect and build end-to-end solutions
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Must be able to obtain and maintain the required clearance for this role
• Must be local to the Washington, D.C. metropolitan area for on-site client and team engagement
• Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Experience with integration tools like MuleSoft
• Verifiable, hands-on experience building and deploying solutions in secure environment

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $145,00 to $195,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.