HVAC Service Tech

Employment that is a breath of fresh air.

Are you ready to elevate your career with a company that values quality craftsmanship and customer satisfaction? Vailes Home Improvement Services, a family-owned business, is seeking dedicated professionals to join our team. With a strong commitment to excellence in HVAC, plumbing, and home improvement, we provide a supportive work environment that fosters growth and balance. If you're looking for a rewarding career with a company that prioritizes both professional development and employee satisfaction, we’d love to welcome you to the Vailes team!

What's In It For You:

• $25 to $32/hr. (Depending on skills and experience) Plus commissions!
• Insurance Options
• Vehicle with gas card
• PTO + Paid Holidays (From Day 1!)
• IRA With Company Match
• Work - Life Balance
• Office Celebrations
• Fun Team Events
• Company provided uniforms
• Ongoing Support & Development - Paid Training
• Family owned and operated company

The position of HVAC Service Tech is to diagnose and repair heating and cooling systems and lead customer to informed and confident buying decisions!

Responsibilities:

• Complete all general HVAC in-home, service calls.
• Establish customer rapport to sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work along side customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets.

Requirements:

• Licensed with knowledge of local HVAC codes and ability to make on-the-job applications.
• Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams.
• Continued education and training to obtain NATE certification.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.

We are an equal opportunity employer.