Oncology Patient Scheduler

Job Description

Job Description

Job Title : Oncology Patient Scheduler
Location: Salem VA 24153
Pay: $16.50- $17.50 per hour
Scheduled Pay: Bi-Weekly
Hours: 40 hours per week
Benefits: Health, Dental, Vision, Life Insurance, and Short term disability after 90 days

Ready to apply or have questions?
Contact- Ashley Kruger
Call/Text- 586-710-7947

• • Professionally greets and welcomes patients and their friends/family.
  • Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff.
  • Checks in patients and informs clinical staff of patient arrival.
  • Provides and explains paperwork for the patient to complete prior to examination.
  • Collects, proofs for completeness, and scans/files patient forms.
  • Updates demographics and insurance information in the system.
  • Collects co-pays and balances; provides receipt.
  • Answers phone calls in a prompt, courteous, professional manner.
  • Responds to routine questions via phone, electronic communications, or face-to-face contact; routes to appropriate personnel or takes thorough messages.
  • Pages clinic personnel as appropriate.
  • Communicates messages in an accurate and timely manner according to procedures.
  • Records patient cancellations and missed appointments; reschedules appointments.
  • Notifies appropriate staff of the cancellation and makes note in patient chart.
  • Schedules outside consults/procedures ordered by physician.
  • Provides general administrative support by scanning/filing charts and forms or ensuring they are sent to the appropriate department/personnel for filing and scanning.
  • Maintains lobby area in a neat and orderly manner.
  • Maintains a legible supply of forms and appropriate office supplies required for daily activities.
  • Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
  • Schedules all CAT scans and PET scans once approved from insurance.
  • Scans and copies updated insurance cards.
  • Other duties as requested or assigned.
  • May type memos and forms.

Ready to apply or have questions?
Contact- Ashley Kruger
Call/Text- 586-710-7947

Oncology Patient Scheduler Requirements:

• High school diploma or equivalent required.
• Minimum 2 years front medical office receptionist experience with insurance forms and scheduling software required.
• Knowledge of this practice’s personnel, daily routines, and scheduling a plus.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.

Ready to apply or have questions?
Contact- Ashley Kruger
Call/Text- 586-710-7947

ID: 162918

Keywords: Oncology Receptionist, Medical Scheduler, Patient Scheduler, Front Desk Coordinator Oncology, Medical Office Receptionist, Cancer Center Scheduler, Healthcare Administrative Assistant, Patient scheduling, Appointment coordination, Medical records management, Insurance verification, Patient check-in, check-out, Multi-line phone systems, Front desk operations, Calendar management, Coordination with medical staff, Appointment reminders and follow-ups, Medical terminology, Confidentiality, HIPAA compliance