Insurance Rating Specialist (Non-Licensed)

Roanoke, VA
We are partnering with an industry-leading Property & Casualty Insurance Company boasting over 170 years of rich history and tradition. Recognized nationally as a top employer and a best place to work, this organization offers a collaborative, growth-oriented environment dedicated to fostering long-term professional development.

salary: $20.99 - $21 per hour
shift: First
work hours: 9 AM - 5:30 PM
education: High School

Responsibilities

What You'll Do Day-to-Day

  • Provide front-line customer service support by answering inquiries, resolving policy errors, managing high-priority rush requests, and staying current on compliance and workflow updates.
  • Determine risk premiums and handle the timely, accurate issuance of policies, quotes, endorsements, cancellations, and rewrites using both automated and manual methods.
  • Utilize specialized tools and software—including POS, PMS, ACT, Policy Creator, Microsoft Excel, and iBank
  • Collaborate directly with Underwriters, Underwriting Technicians, and Team Leads to interpret instructions, resolve discrepancies, and ensure a seamless product delivered to agents and insureds.
What You'll Bring to the Table

  • 2+ years of relevant insurance industry experience. (preferred)
  • Technical proficiency with Microsoft Office Suite and an ability to quickly learn proprietary rating platforms.
  • Excellent verbal and written communication skills with a focus on delivering exceptional customer service.
Why You'll Love Working With Us

  • Starting pay of $21.00/hour during the temp phase, transitioning to an annual salary upon permanent conversion.
  • 4–6 months temp-to-hire arrangement complete with comprehensive job training and ongoing mentorship.
  • Monday–Friday 8:00 AM – 5:00 PM
  • Hybrid work schedule requiring 2–3 days per week in-office starting week 5
  • Full health and wellness benefits package available during both the temporary period and upon permanent conversion.

Skills

  • MS Office
  • CRM
  • Insurance
  • Data Entry
  • Underwriting

Qualifications

  • Years of experience: 2 years
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Posted 2026-08-18

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