Sr. Manager, IT

What part will you play If youre looking for a place where you can make a meaningful difference youve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities and youll find your fit amongst our global community of optimists and problem-solvers. Were always pushing each other to go further because we believe that when we realize our potential we can help others reach theirs. Join us and play your part in something special! Responsible for building supporting and managing the day to day and strategic operations of the document and integration services Team.

Job Location: Hybrid work arrangement based in Richmond VA

Job Summary

The Senior Manager IT is accountable for leading a team of technology professionals and managing the systems and processes that enable efficient highly available and accurate integrations and forms services. This role combines people leadership strategic planning and operational oversight to ensure quality scalability and alignment with business objectives.

Job Responsibilities

• Contributes to strategic and operational business goals as a member of the management team

• Tracks project delivery status provides budget update/information and informs management of any deviations which may impact the project outcome

• Manage relationships and performance of key strategic vendors and partners ensuring delivery quality contract adherence and alignment with organizational priorities

• Drives the team on adhering to technical architecture design and stability of the systems and services supporting the companys insurance forms and document processes.

• Involved with recruitment development retention and organization of all managed staff in accordance with corporate budgetary and policy requirements including offshore resources

• Plans and conducts performance appraisals for employees and administer disciplinary action

• Initiates discussions around raises bonuses and promotions within team

• Defines team operating standards and ensures essential procedures are followed at all times

• Trains coaches and mentors employees on the team

• Responsible for tracking and reporting key metrics and status updates to senior management

• Occasionally required to work late evening and weekends as needed.

• Up to 10% travel as needed.

Education

• Bachelors degree in Computer Science Information Systems other related field or equivalent work experience including military experience

Certification

• Insurance certifications or affiliation with industry group a plus

Work Experience

• 10 years application development infrastructure project delivery or IT governance experience

• 5 years Agile project delivery methods DevOps and test automation preferred

• Viewed as a technology leader within your team providing coaching and mentoring to team members

• Insurance industry background preferred

• Programming or coding experience preferred but not required

Skill Sets

• Strong knowledge of technologies architectures and methodologies relevant to the assigned business area.

• Proven ability to lead and inspire a highly technical team fostering collaboration accountability and innovation.

• Demonstrated experience in managing systems that are critical to core business operations ensuring high availability stability and performance.

• Skilled in vendor management including driving delivery quality adherence to standards and alignment with contractual and strategic goals.

• Excellent organizational skills with the ability to allocate resources effectively and set clear priorities.

• Strong analytical and problem-solving capabilities with sound judgment under pressure.

• Skilled communicator able to translate complex technical concepts into clear actionable information for technical and non-technical audiences.

• Committed to continuous improvement in both team performance and technical processes.

• Effective coach and mentor with a focus on professional growth and team development.

• Strong communication negotiation and presentation skills with the ability to engage at all levels of the organization and with external partners.

• Proven ability to manage multiple projects simultaneously demonstrating attention to detail adaptability and strong time management.

• Displays confidence and influence when engaging with senior leaders peers and technical contributors.

#LI-Hybrid
#DEIB

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position now or in the future.

Who we are:

Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20 countries is a holding company for insurance reinsurance specialist advisory and investment operations around the world.

Were all about people We win together We strive for better

We enjoy the everyday We think further

Whats in it for you:

In keeping with the values of the Markel Style we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees needs at all stages of life.

• All full-time employees have the option to select from multiple health dental and vision insurance plan options and optional life disability and AD&D insurance.

• We also offer a 401(k) with employer match contributions an Employee Stock Purchase Plan PTO corporate holidays and floating holidays parental leave.

Are you ready to play your part

Choose Apply Now to fill out our short application so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently the scammer will reach out to individuals who have posted their resume online. These job offers include convincing offer letters and frequently ask for confidential personal information. Therefore for your safety please note that:

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings .

• All legitimate communications with Markel recruiters will come from email addresses.

We would also ask that you please report any job employment scams related to Markel to .

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information sickle cell trait or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy childbirth or related medical conditions; marital status civil union status domestic partnership status familial status or family responsibilities; military or veteran status including unfavorable discharge from military service; personal appearance height or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process please send an e-mail to the .

No agencies please.

Required Experience:

Manager