Operations Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

We are looking for an Operations Coordinator to support the Chief Operating Officer with a wide array of administrative tasks. This position plays a pivotal role in ensuring smooth communication, document coordination, data tracking, and project execution across departments. The individual will work closely with the COO and other team members in areas including IT, legal, accounting, operations, and customer service.

Key Responsibilities

Answer and direct phone calls

Plan meetings and take detailed minutes

Write and distribute email, correspondence memos, letters, faxes, and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Update and maintain office policies and procedures

Order office supplies and research new deals and suppliers

Maintain company training data and assist content developers

Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Assist COO with various projects, including accounting and IT-related tasks

Manage KPI tracking for various RTO stores

Coordinate and support use company programs

Oversee customer service communications including calls, bankruptcies, credit letters, and lease-related documents

Lead or support creation of key PowerPoint presentations: team calls (weekly) Newsletters (monthly), and other presentations

Assist with business supplies procurement and manual printing

Support business plans preparation

Manage documentation systems and version control

Facilitate and/or host various team calls

Coordinate and document training activities

Support Premier Training systems

Plan and contribute to company spirit events and company culture initiatives

Requirements

Proven experience as an Administrative Assistant, Virtual Assistant, or Office Admin Assistant

Knowledge of office management systems and procedures

Working knowledge of office equipment, like printers and fax machines

Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

Excellent time management skills and the ability to prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

High school degree required; additional qualification as an Administrative Assistant or Secretary is a plus

Legal and/or IT experience will be a plus

Job Types: Full Time

Salary: $19.00 - $21.00 per hour

Benefits:

401(k) + matching

Dental, Vision, and Health Insurance

Health Savings Account

Life Insurance

Paid Time Off

Employee Assistance Program

Professional Development Assistance

Schedule: Monday to Friday

Education: High school or equivalent (Preferred)

Experience:

Microsoft Office: 1 year (Preferred)

Customer Service: 1 year (Preferred)

Administrative: 1 year (Preferred)

Work Location: One location