Front Desk- Receptionist

Job Description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development

Job Title: Receptionist – High-Volume Administrative Support
Location: VIENNA, VA
Company: Virginia Home Care Services Inc

About Us

Virginia Home Care is a trusted provider of in-home care services, dedicated to improving the quality of life for our clients. We pride ourselves on compassionate care, professionalism, and a team-oriented environment.

We are seeking a highly organized and proactive Receptionist to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys handling a variety of administrative tasks, and has strong customer service experience .

Key Responsibilities

• Serve as the first point of contact for clients, families, and vendors via phone, email, and in-person interactions.

• Manage a high volume of administrative tasks , including data entry, schedule tracking, and record-keeping.

• Answer and route calls efficiently, ensuring all inquiries are addressed promptly.

• Maintain and update client and caregiver files accurately.

• Assist with onboarding new caregivers and coordinating schedules.

• Support the office team with daily operations, including correspondence, filing, and reporting.

• Handle sensitive client information with confidentiality and professionalism.

Qualifications

• High school diploma or equivalent; associate degree preferred.

• Minimum of 3 years of customer service experience .

• Proven experience in a receptionist or administrative role, preferably in healthcare or home care.

• Ability to manage multiple tasks in a fast-paced, high-volume environment .

• Strong organizational, communication, and interpersonal skills.

• Proficient with Microsoft Office Suite and scheduling software.

• Positive attitude, reliability, and a commitment to excellence.

What We Offer

• Competitive salary and benefits package.

• Opportunity to work in a supportive, team-oriented environment.

• Professional development and growth opportunities.

• The chance to make a meaningful impact in the lives of clients and families.

To Apply:
Please submit your resume and a brief cover letter outlining your relevant experience.