MANAGER - GLOBAL SOLUTIONS

Job Title: MANAGER - GLOBAL SOLUTIONS

SUPERVISION

Position functions semi-autonomously and has no direct reports.

TRAVEL

Periodic travel up to 25% is required.

COMPANY DETAILS

The company is a leading provider of high-touch, door-to-door logistics and freight forwarding solutions headquartered in Richmond, VA and has been in this industry since 2003.

POSITION OVERVIEW

The Manager, Global Solutions (GSM) is accountable for developing new and securing incremental

revenue and market share through promotion and sales of all services and products to establish and

target accounts.

KEY RESPONSIBILITIES

To perform this job successfully, an individual must satisfactorily perform each essential duty.

Reasonable accommodation will be made to enable individuals with disabilities to perform the

essential duties.

• Model and act in accordance with our guiding principles and core values.
  

• Identify business opportunities and generate profitable sales in both new and existing accounts
  

to meet and exceed new business revenue goals.

• Assist in the development and implementation of sales plans that support increased sales.
  

• Build strategic relationships with key contacts within customer organizations to understand
  

opportunities for creating value.

• Capitalize on value creation opportunities by working closely with the sales and operations
  

management team to develop creative workable solutions to customer needs.

• Cross sells the company’s suite of products and services in a global team environment.
  

• Monitor and review customer sales activity and make strategy adjustments as needed. Utilize
  

the company’s CRM and maintain the company expectations.

• Facilitate regular meetings with clients and relevant operations staff to evaluate performance
  

and receive updates from clients on challenges and future plans.

• Work collaboratively with the operational staff at multiple sites and locations to ensure
  

customers’ needs and expectations are met.

• Assist in development and reporting of competitive market analysis.
  

• Complete administrative functions on time.
  

• Maintain a high level of expertise and knowledge of products and services.
  

• Keep abreast of emerging technology changes and innovations through formal or informal
  

study, reading business and professional publications, networking, and participation in

professional organizations.

• Maintain minimum sales levels set as expectations for this role as laid out in the company’s sales plan.
  

• Support and promote company core values.
  

• Regular attendance is required.
  

• Comply with company C-TPAT and TSA security procedures.
  

• Perform other duties as assigned.
  

Requirements

REQUIREMENTS

SKILLS AND ABILITIES

• Ability to read and interpret complex business and/or technical documents.
  

• Ability to write comprehensive reports and detailed business correspondence.
  

• Ability to work with managers or directors and communicate ambiguous concepts.
  

• Ability to present to groups across the organization.
  

• Ability to work independently or in a team setting, in a fast-paced environment.
  

• Maintain stable performance under pressure or opposition; handling stress in a manner that
  

is acceptable to others and the organization.

• Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software
  

applications.

• Demonstrated knowledge of sales concepts, methods, and techniques.
  

• Strong interpersonal skills (maturity, good judgment, diplomacy, and patience) and strong
  

consulting and presentation skills.

• Demonstrated skills in organization group process, problem identification and resolution at
  

both a strategic and functional level.

• Cognizant of domestic and international regulatory compliance laws and regulations related
  

to the supply chain and transportation industry.

• Attention to detail in composing, typing, and proofing materials, establishing priorities and
  

meeting deadlines.

• Excellent spelling, grammar, and written/oral communication skills.
  

• Ability to plan, organize and manage multiple projects and set priorities.
  

• Ability to solve problems with a variety of concrete variables through semi-standardized
  

solutions that require some ingenuity and analysis.

• Ability to draw inferences and follow prescribed and detailed procedures to solve
  

moderately complex problems.

• Must be eligible to work in the United States.
  

• At this time, the company will not sponsor a new applicant for employment authorization for this
  

position.

• The company offers an opportunity to grow and develop your career in an environment that provides
  

a fulfilling workplace for employees, creates an environment for continuous learning, and

embraces the ideas and diversity of others. All qualified applicants will receive consideration

for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion,

national origin, age, disability status, protected veteran status, marital status, sexual

orientation, gender identity or expression, or any other legally protected status.

EDUCATION/EXPERIENCE

Minimum of a Bachelor’s Degree (or equivalent) and a minimum of five years sales experience and

four years industry experience. However, a combination of experience and/or education will be

taken into consideration.