Organizational Business Process Analyst
Business Process Organization and Management
- Implement, maintain, and enhance DSI’s revised Government-response framework.
- Liaise with future third-party providers (e.g., graphics teams for design updates, template development, and refinement, etc.).
- Manage the response protocol by executing checklist items and coordinating the team.
- Provide logistical and administrative support to response execution teams.
- Catalog and maintain DSI’s response document repository, checklists, links to graphics, etc.
- Own and direct documentation and process review at subject-specific cadence.
- Identify, consolidate, and combine presentation materials and devise, maintain, and improve organizational framework for content.
- Connect disconnected or siloed work and review cycles and processes.
- Integrate change request review into the revised road mapping process.
- Connect knowledge base, development releases, and release announcements into capability and content review.
- Manage secondary AEON roadmap development and track milestones, content classification, and the drafting of supplemental documentation.
- Identify and map information flows and key roles and responsibilities across multiple domains, including product release announcements, knowledge base updates, and other related product announcements.
- Technical writing for product documentation, organizational processes, and procedures.
- Ad hoc support across development, program, and administrative functions.
- Bachelor's degree
- 3-5 years of experience in business process analysis, project coordination, organizational management, or a related field of practice
- Direct experience with Federal procurement and Federal program management (i.e., managing the Small Business Innovation Research acquisition lifecycle and due diligence requirements, managing Federal information technology investment portfolios and contracts, etc.)
- Experience working with government contracts or in regulated environments is preferred
- Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Experience with workflow diagramming tools (e.g., Visio or similar)
- Familiarity with project management software and collaboration platforms
- Strong data analysis and reporting capabilities
- Strong background in self-directed, independent work and problem-solving
- Process Optimization : Proven ability to analyze, document, and improve business processes
- Project Coordination : Strong organizational skills with the ability to manage multiple priorities simultaneously
- Communication : Excellent written and verbal communication skills for diverse audiences
- Analytical Thinking : Ability to identify patterns, connections, and improvement opportunities
- Stakeholder Management : Experience coordinating across multiple teams and external partners
- Attention to Detail : High accuracy in documentation and process execution
- Adaptability : Comfortable working in dynamic environments with changing priorities
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