VIRTUAL Customer Service Representative

American Income Life
Virginia Beach, VA

100% Remote!! Please Note: We are currently only hiring U.S. residents who are legally authorized to work in the United States with a social security # (US Only). We are not hiring in New York and Massachusetts.

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Step Into Greatness as a Financial Guardian

Are you looking for a career that combines personal fulfillment, professional growth, and the ability to make a real impact on families' futures? Look no further! We offer a rewarding opportunity where you’ll have the chance to help secure the financial destinies of families across the nation, all while working from the comfort of your home.

No experience in the industry? No problem! We provide industry-leading training and support to equip you with everything you need to succeed and achieve both your professional and personal goals. In fact, in 2020, we transitioned to 100% virtual operations, ensuring a flexible and modern work environment.

What You’ll Do:

  • Engage Virtually with Clients : Have meaningful conversations via Zoom, understanding their financial goals and offering personalized solutions that empower their futures.
  • Master Benefits Solutions : Become the expert in financial strategies, guiding clients toward informed decisions that secure their financial well-being.
  • Build Long-Lasting Client Relationships : Develop strong, trusting connections with clients through consistent communication and personalized service.
  • Stay Ahead of Industry Trends : Continuously expand your knowledge to remain at the top of the financial services field.
  • Collaborate with a Dynamic Remote Team : Be part of a collaborative, energetic remote team, where teamwork is key to your success.

Why Us?

  • Voted #24 Happiest Company to Work For : Join a company with a positive, supportive work culture.
  • Rated A+ Superior by A.M. Best : Work with a company recognized for financial strength and stability.
  • We have more policyholders than any other insurance company in the world, providing a strong foundation for your success.

What We Offer:

  • Work Virtually from Anywhere : Enjoy the freedom and flexibility of working from home.
  • Comprehensive Training : Receive full training to ensure your success, regardless of prior experience.
  • Fun, Energetic, and Positive Team Environment : Join a team that values collaboration and motivation.
  • Rapid Career Growth and Advancement : Unlock unlimited growth potential and career advancement opportunities.
  • Weekly Pay & Bonuses : Enjoy the financial security of weekly pay and performance-based bonuses.
  • Medical Reimbursement Program : Get access to a medical reimbursement program after 90 days.
  • Residual Income : Earn ongoing residual income for the long-term efforts you put in.
  • Incentive Trips : Qualify for all-expense-paid incentive trips to exciting destinations around the world.

Your Responsibilities:

  • Client Communication : Handle calls, respond to client inquiries, and schedule appointments.
  • Present & Explain Products : Deliver Zoom presentations to explain insurance products and benefits packages clearly and effectively.
  • Complete Applications : Assist clients in completing applications for insurance products that meet their needs.
  • Ongoing Training : Participate in optional training sessions to continuously improve and grow your expertise.

Who We’re Looking For:

  • Passionate Individuals : A strong desire to help others and make a meaningful difference.
  • Excellent Communicators : Ability to convey complex information in a clear and engaging way.
  • Motivated and Goal-Oriented : A self-starter with a drive to succeed and grow in your career.
  • Adaptable : Comfortable working in a virtual environment and collaborating with a remote team.

If you’re ready to embark on a fulfilling and rewarding career where you can make a lasting impact, apply today! We are the perfect place to grow, succeed, and secure a bright future for both yourself and the families you serve.

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).*
Portable insurance coverage — if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
*This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best’s Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.

Posted 2025-08-18

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