Scheduling Assistant

Job Description

Job Description

Hours: full-time, 37.5 hours per week, Mon-Fri 8:30-5

Location: Lynchburg VA, 24501

Compensation dependent on experience

Position Summary

The Scheduling Assistant schedules all client appointments for both child and adult providers. This includes, but is not limited to, follow up appointments, new client appointments, transfer appointments, hospital discharge appointments, and new referrals to the agency.

Required Education and Experience

• High School Diploma or GED
• One year of medical scheduling experience or an equivalent combination of education and experience that provides the required knowledge, skills and abilities.

Related Knowledge, Skills and Abilities

Knowledge of electronic calendaring programs (e.g. Microsoft Outlook, Credible) for scheduling appointments and setting reminders. Knowledge of electronic medical records. Exceptional attention to detail. Ability to record accurate data and complete documentation within established expectations and by communicated deadlines. Ability to use a computer to input data, access information, and/or create materials and documents using a variety of software applications. Ability to maintain the confidentiality of sensitive and confidential information obtained through the course of completing assignments (e.g., and personnel related issues, projects).

Willing and available to work a modified schedule (weekends, holiday, etc.) as required. Ability to drive and must possess a valid driver's license. May be required to travel to different Horizon work sites during the day based on operational needs or provide admin support at other locations. Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites.

HORIZON ENVIRONMENT

Horizon Behavioral Health Community Services Board (CSB) is located in the beautiful heart of Central Virginia. Whether your passions be hiking the Appalachian Trails, kayaking the James River Blueways, or a Sunday drive along the world-famous Blue Ridge Parkway, Lynchburg Virginia offers small-town southern charm with an active culture of music festivals, outdoor activities, world-class performing arts and a revitalized downtown that placed it at the top of the list by Reviews.org as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in Lynchburg’s 2021 Giving Back Award, Best of Lynchburg for Counseling Services for multiple consecutive years, and named Best Place to Work by Lynchburg Business Magazine in 2023, and again in 2024!

THE BEST BENEFITS FOR THOSE WHO TAKE CARE OF THE COMMUNITY

We’re proud to offer some of the best benefits options in Central Virginia. Participation in the Virginia Retirement System (VRS) is exclusively for public service workers in Virginia, while several options exist for life, health, dental, and vision insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for wellness with separate time allocated for sick leave and additionally for paid holidays. Stay active with Horizon’s annual wellness programs and various opportunities to interact with the community through the year. Horizon’s clinical sites are NHSC/HRSA approved for clinical student loan repayment, and qualify for both the Public Service Loan Forgiveness (PSLF) and the Behavioral Health State Loan Repayment (BHLRP) programs. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.

To Apply – Please visit our online career center at

Horizon Behavioral Health is an Equal Opportunity Employer (EOE).