Community Coordinator

FirstService Residential
Centreville, VA
Description

Job Overview:

This is a Part-Time position and the hours are Monday-Thursday 9-2pm.

AsanOn-Site Coordinator,you’llbe responsible forassistingto the administration and coordination ofall oftheday-to-day operations of an assigned Community Association including handling customer service functionandmaintainingcommunication with Board of Trustees and homeowners.

Your Responsibilities

  • Provide excellent customer service andmaintainopen lines of communication with fellow associates,homeownersand Board of Trustees
  • Have general knowledge and understanding of building systems and components
  • Log work requests in Connect and generate work orders for maintenance staff and/orcontractors
  • Update work order log with notes and action taken by vendors.
  • Close open work orders in system when complete by vendor. Work order is not considered complete unless the vendor has signed original work order and returned to office.
  • Update andmaintaincommunity information in Connect, including but not limited to theCommunity Web Site, Community Projects, ManagementReportsand all Association documents andforms
  • UtilizeConnect’sResident Alert featurein order tokeep homeowners apprised of Associationactivities and important updates, subject to Board authorization
  • Provide Manager with work order log for inclusion in Board package.
  • Managing the technical aspects of online community meetings
  • Managing the rental of the Community Center Space
  • Managing the pool pass sytem and issuing pool passes to residents
  • Such other duties and responsibilities as mayreasonably bedirected andrequired

Skills & Qualifications

  • Minimum of 3 years business experience in an administrative capacity or related experience
  • Critical thinking, problem solving, judgement and decision-making abilities are necessary.
  • Proficiencyin computer programs like Microsoft Office, Outlook and Windowsrequired.
  • Ability to use basic functions in Adobe Acrobat, Dreamweaver, Photo Shop and In Design
  • Excellent customer service skills
  • Ability to work with sensitive and/or confidential information.

Compensation

$22.00 - $25.00 / hour

Physical Requirements

  • Capable of working extended hours, to include evenings, weekends and holidays as necessary.
  • Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.
  • Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone.
  • Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
  • This position will alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
  • Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
  • Must be able to work in small and confined spaces for extended periods of time.
  • Must have finger dexterity for typing/using a keyboard.

Disclaimer Statement

The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [email protected].

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [email protected]; we will respond in accordance with Local Law 144, within 30 days.
Posted 2026-02-25

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