Banquet Server
- Reports to the F&B Director, Banquet Director, Banquet Manager or Restaurant Manager
- Uphold service training standards, providing exceptional service throughout all events.
- Execute F&B orders, ensuring a high level of attentiveness and responsiveness.
- Maintain knowledge of menus, including special event features and dietary accommodations.
- Greet members and guests warmly, making them feel welcomed and valued.
- Foster a positive atmosphere through effective communication and proactive service.
- Address any member/guest complaints swiftly using service recovery techniques.
- Prepare and set up banquet areas, ensuring they are organized, clean, and ready for service.
- Complete daily side work, such as stocking supplies and cleaning work areas.
- Support event setup and breakdown, including table arrangements and décor, as needed.
- Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
- Follow all company, club, and department policies, procedures, and instructions.
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
- Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
- Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
- Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
- Wear a clean, neat uniform that meets club standards.
- A high school diploma or equivalent.
- Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
- Previous experience in Food and Beverage service, especially in a banquet or event setting.
- Completion of Invited’s F&B Service Training program.
- Excellent communication skills with the ability to speak clearly and effectively.
- Ability to follow instructions and communicate well with team members.
- Must be able to stand, walk, and perform physical activities for extended periods.
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
- Able to lift, carry, push, and pull up to 100 lbs. occasionally.
- Effective communication skills, including talking and hearing, with sufficient visual acuity.
- Trays
- POS System
- Bottle Opener
- Wine Tool
- Banquet Chairs and Tables
- Attendance requirements for this position as outlined on the weekly schedule.
- Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
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