Service Manager

Job Description

Job Description

Who is LSA Management?

LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact, creating a unique opportunity to add value for residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.

The Opportunity

As an Apartment Service Manager at LSA Management, you will oversee the maintenance team and ensure the physical integrity of the community. This includes managing maintenance tasks, handling service requests, and ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff. Certification in HVAC, EPA, and/or CPO is preferred. A valid driver's license and reliable transportation are required.

The Skillset

• Certification in HVAC, EPA, and/or CPO preferred
• Proven experience in maintenance management, preferably in the multifamily housing industry
• Strong leadership and team management skills
• Excellent troubleshooting and problem-solving abilities
• Ability to work independently and as part of a team
• Strong communication and customer service skills
• Valid driver's license and reliable transportation (required)
• Proficient in using maintenance tools and equipment
• Basic computer skills

Job Type

• Full-time

Benefits

• 401(k) with matching
• Dental, health, and vision insurance
• Employee assistance and discount programs
• Flexible schedule and spending account
• Life insurance
• Paid time off and parental leave
• Professional development assistance

Schedule

• 8-hour shifts, Monday to Friday
• On call and/or Saturdays based on property needs

License/Certification

• Driver's License (Required)

Join us at LSA Management and make a meaningful impact on our communities!