Driver Check In Coordinator - Ashland, VA

Job Description:

Why Winebow?

At Winebow, we are strongly committed to creating an environment that fosters diversity, equity, and inclusion. We are intentional in our efforts to ensure that every employee has a sense of value and opportunity in our company, and we work tirelessly to promote a culture of inclusion where our team feels safe, respected, and valued. We want our Winebow family to feel at home and to be empowered to bring their best selves forward.

We seek talent from all backgrounds to join our organization and are dedicated to achieving a diverse workforce in all aspects of employment including but not limited to recruiting, hiring, promotion, training, benefits, wage and salary equity.

Job Summary:

The Driver Check-In Coordinator's primary role is resolving any driver issues regarding product delivery and providing administrative support to the transportation department.

Essential Functions:

• Fields all drive calls for OSD reporting
• Respond timely to phone calls from Drivers and Sales
• Conducts timely research and response to phone calls, emails, and general inquiries regarding deliveries
• Work with inventory team on driver returned breakage
• Puts away returned product
• Update and maintain all spreadsheets/database for errors and mis picks
• Assist in scheduling redeliveries
• Research and coordinate distribution of invoices to field and sales reps
• Checks all local drivers' paperwork to ensure completion of accuracy
• Checks all drivers' returns to ensure that paperwork matches
• Maintains log check program to record DOT hours for any CDL Driver(s)
• Works with Maintenance Services to call in any problems with Fleet
• Maintains error log for tracking purposes
• Maintains strict confidentiality in all matters
• Arrives to work, meetings, appointments and other work-related functions on time and as scheduled
• Meets agreed upon goals and objectives effectively and in a timely manner
• Ability to work overtime as needed

Other Functions:

• Follows all safety policies and procedures; communicate hazards and/or suggests improvements to Manager
• Other duties as assigned

Working Conditions

Warehouse environment; may be subject to loud noise, temperature and weather extremes.

Equipment/Machinery Used:

Office equipment (including computer/printer, fax, photocopier, calculator and telephone)

Physical Requirements:

Manual dexterity, visual acuity, reaching, bending, and lifting and moving up to 50 lbs.

Minimum Requirements:

• High School Diploma/GED
• Demonstrate effective communication skills
• Must be able to work extended daily hours as business volume requires
• Must be able to work all holiday hours as the posted schedule requires

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