Customer Service Representative - Entry Level - Immediate Hire

GIG Alexandria
Springfield, VA

We specialize in face-to-face fundraising , a proven approach that builds strong, long-term donor relationships while maximizing ROI for the organizations we represent. As we continue to grow, we’re looking for an enthusiastic and reliable Entry-Level Customer Service Representative to join our team right away .

About the Role
In this position, you’ll engage directly with community members at live events, outreach sites, and partner locations. Your goal is to create a positive donor experience by answering questions, sharing campaign information, and helping supporters get involved. No previous experience is required — we provide paid training , ongoing support, and a full benefits package .

Key Responsibilities

  • Interact with potential donors at events and outreach locations in a friendly, professional manner

  • Communicate program goals, partner missions, and campaign details clearly and confidently

  • Answer questions, address concerns, and guide supporters through the donation process

  • Represent our nonprofit partners with integrity and enthusiasm

  • Assist with daily event setups, breakdowns, and brief reporting

  • Deliver exceptional customer service to ensure donors feel informed and appreciated

What We’re Looking For

  • Outgoing, positive, and people-focused

  • Strong communication and customer service skills

  • Comfortable engaging with people face-to-face in fast-paced environments

  • Reliable, punctual, and coachable

  • Team-oriented with a strong work ethic

  • No previous experience required — perfect for recent grads or those seeking a new career path

What We Offer

  • Immediate hire opportunities

  • Paid training with hands-on coaching

  • Full benefits package

  • Competitive weekly compensation

  • Opportunities for fast advancement into leadership roles

  • Supportive, high-energy team culture

  • Optional travel opportunities

Posted 2025-11-21

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