Medical Patient Care Coordinator

SPECIALIZED ORTHOPAEDIC SERVICES INC.
Vienna, VA

Job Description

Job Description

Specialized Orthopaedic Services, Inc. has serviced patients in the community for 29 years with quality Orthotic and Prosthetic care. We need a team member to help our growing business continue to function with efficiency and compassion.

Position Responsibilities:
• Provide the highest level of customer service to patients, fellow employees and referral sources
• Obtain accurate insurance information, verification and pre-authorization
• Process Hospital and Patient billing
• Coordinate referrals, scheduling and patient care
• Advise patients of their financial responsibility and obtain payment of outstanding balances
• Apply payments to patient accounts
• Ensure the privacy and security of protected health information per HIPAA requirements
• Assist with quality assurance to ensure patient satisfaction
• Document scanning and special projects as assigned

Qualifications:
• Strong interpersonal, oral (including telephone) and written communication skills
• Understanding of medical terminology and reimbursement, to include Medicare LCDs
• Proficient computer skills including Windows Office (Word, Excel), e-mail and billing systems
• Ability to use all necessary office equipment, facsimile, calculator, postage machine, copiers, etc.
• Excellent organizational skills and the ability to manage multiple tasks
• Proficiency with basic math and accounting skills
• English/Spanish bilingual a plus
• Minimum of high school diploma or equivalent
• Previous office administrative experience required; experience in medical office preferred

Pay Scale is determined by skills, responsibilities and previous experience.

Posted 2026-04-11

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