Service Advisor

Southern Ford
Newport News, VA

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health Insurance * PTO & Sick Leave *

401(K)

Service Advisor Responsibilities: * Greet customers promptly * Obtain customer and vehicle information * Clearly report all vehicle symptoms as described by the customer * Determine and recommend maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and update customers frequently * Verify that the final invoice reconciles with the work performed on the repair order * Explain all completed work and charges to customers Service Advisor Requirements: * Previous experience at a Ford dealership is a plus * Ability to identify the problem quickly * Knowledge of automobiles * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and professional integrity * Computer skills and willingness to learn new programs * Ability to learn new technology and repair and service procedures and specifications * Minimum of 1 year in service department * Ability to lift 50 pounds and work on your feet for extended periods of time * Ability to work in a fast-paced environment * Basic computer skills * Positive, friendly attitude * High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 2025-10-21

Recommended Jobs

Certified Medical Audit Specialist

Universal Health Corporation
Roanoke, VA

Job Description Job Description About the Role: We are seeking a highly skilled Certified Medical Audit Specialist to join our team. In this role, you will be responsible for conducting co…

View Details
Posted 2026-05-14

Part Time Dishwasher!

Discovery Commons Virginia Beach
Virginia Beach, VA

Job Description Job Description D iscover your Purpose! COMMUNITY , a Discovery Senior Living community is growing, thriving and has meaningful job opportunities available in a safe and supp…

View Details
Posted 2026-04-11

Line Cook

Bartaco
Fairfax, VA

Job Description Job Description Description: At bartaco , food is our passion—but people are our purpose. We invest in our team because they’re at the heart of what we do. Whether you want to …

View Details
Posted 2026-05-14

Authorities and Coordination Project Coordinator

K2 Group, Inc.
Fort Belvoir, VA

The Authorities and Coordination Project Coordinator (ACPC) are assigned projects which include administrative as well as operational restrictions, safety, and security aspects. The ACPC Coordinator …

View Details
Posted 2026-04-24

Incident Response Expert - IV -IRE04

Solutions Technology, Inc / STI Health & Wellness
Arlington, VA

About the Mission 110 STI provides critical, advanced technical support to the DHS Hunt and Incident Response Team (HIRT). We act as the front-line defense for Government agencies and critical in…

View Details
Posted 2026-04-03

PRODUCTION ENGINEERING CAD TECHNICIAN

Brite Electric
Norfolk, VA

Job Description Job Description Project Engineering CAD Technician Location: Norfolk, VA Reports to: Head of Production Engineering Summary Support the Head of Production Engineerin…

View Details
Posted 2026-03-27

Overnight Studio Cleaner & Lead

Slate
Virginia Beach, VA

Slate is a commercial cleaning company recognized for its high standards and tech-enabled, quality-controlled services for business clients nationwide. We are seeking a dedicated Overnight Studio Cl…

View Details
Posted 2026-04-18

DevOps Engineer [TMC-013-003]

TMCI
McLean, VA

Job Description Job Description TMCI is seeking a DevOps Engineer to join our team and play a critical role in automating our CI/CD pipelines and supporting data engineering efforts. This role re…

View Details
Posted 2026-05-17

Operations Associate

UZURV
Richmond, VA

Job Description Job Description Salary: $20 Hourly About UZURV We believe mobility independence is for everyone. UZURV is a high growth national assisted community mobility and technology b…

View Details
Posted 2026-05-26

Civil Construction General Laborer

J+M Infrastructure
Charlottesville, VA

J+M Infrastructure is a Civil-Site & Utilities Contractor, who excels in Civil Construction and Site Development Contracting, with an emphasis on Utilities, and Excavation We assist with new construc…

View Details
Posted 2026-01-20