Verizon Customer Support Agent
A thriving Customer Service and Sales firm, we are a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.
Our Verizon Customer Support Agent works with the Customer Service and Sales team. The Verizon Customer Support Agent will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
Responsibilities of the Verizon Customer Support Agent:
- Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
- Answer questions regarding order status, payment, product, promotions, and technical problems related to the customer experience
- Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
- Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
- Developing strong leadership and interpersonal skills
- Driving sales through promotional campaigns
What We Are Looking For in Our Verizon Customer Support Agent:
- Bachelor’s degree in business, marketing, or similar concentrations
- A consistent overachiever with a drive for perfection
- Must be able to work full-time hours and have weekend availability
- Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes
- Patience, empathy, and passion for people
- Confidence and public speaking skills
#LI-Onsite
Recommended Jobs
Retailer
Job Description Job Description KNOWLEDGE AND RESPONSIBILITIES · Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Bagu…
PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)
We are hiring immediately for full time and part time PATIENT OBSERVATION ASSISTANT positions. Location : Inova Fairfax - 3300 Gallows Road, Falls Church, VA 22042. Note: online application…
After-School Supervision Monitor
Saint John Paul the Great is seeking an after-school supervision monitor. This is a part-time position. Interested applicants should send their cover letter and resume to [REMOVED - SEE ORIGINAL LISTI…
Leader Shift
Job Description Job Description We are seeking a Leader Shift to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Responsibilitie…
Physical Therapist - Outpatient Private Practice Clinic - Alexandria, VA
This is a Physical Therapist job at an Outpatient Private Practice Clinic serving as a Clinic Director in Alexandria, VA. We'll learn your requirements so that any job offer extended will meet your n…
Assistant Foreman and Laborers
Now Hiring. Assistant Foreman and Laborers. NEEDED IMMEDIATELY. Experience preferred... Drivers License preferred Starting pay $16.50 with D/L.... $15.00 Without D/L Must provide your own tr…
Lead Machine Learning Engineer (Intelligent Foundations & Experiences)
Overview Lead Machine Learning Engineer (Intelligent Foundations & Experiences) As a Capital One Machine Learning Engineer (MLE), you'll be part of an Agile team dedicated to productionizing ma…
No CDL Delivery Driver--Amazon Packages--Sterling, VA Job
No CDL Delivery Driver--Amazon Packages--Sterling, VA Job Delivery Drivers Lyons Logistics delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused i…
General Utility Worker - UVA-Brandon Ave
Job Description The General Utility Worker is an essential support role responsible for maintaining the cleanliness, sanitation, and operational readiness of the Gaston Food Hub's kitchen, serving…
Toyota Shop Foreman( Experience Necessary )
SUMMARY Toyota Hampton is looking for certified Toyota technician for a shop foreman position to join our team. Experience is necessary. Are you ready to be a leader? Come and see what we have to of…