Executive Director Lab Services - East Region

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. **EXECUTIVE DIRECTOR LAB SERVICES** **| ONSITE IN RICHMOND,VIRGINIA** Provide direct oversight for group labs and regional directors. Promote and execute strategic vision for laboratory services. Ensure adherence to financial, operational, and quality goals, and compliance with internal and external regulatory organizations and agencies. **Essential Job Functions** + Develop service level agreement with hospital executives for all laboratory services in the region + Work with regional finance and operations leaders to set targets and monitor performance + Lead cost savings and financial improvement initiatives across markets in the region + Champion best associate experience by promoting and implementing industry-leading practices + Monitor and reduce employee turnover rates + Oversee Laboratory Outreach and Business Development in the region + Align with group business development to support expansion of care delivery sites + Oversee internal and external customer service surveys/scores + Evaluate send-out testing and develop plans for insourcing within group core lab + Develop and execute standardization of laboratory test menus and processes + Work with medical directors to establish and achieve quality initiatives + Accountable for quality events and driving the laboratory's performance to the ministry's goal of Zero Harm + Succession and workforce planning + This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. **REQUIRED:** + 4 year/ Bachelor's Degree in Medical Laboratory Science or equivalent + MLS or MLT + Minimum of 7 years in Lab or Hospital Leadership + Knowledge of CAP and CLIA regulations **PREFERRED:** + Graduate Degree (Masters) in Business Administration, Health Administration or other + Strong financial acumen, quality background, and operational improvement experience + Experienced in practicing and deploying Lean Six Sigma tools and techniques As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. **What we offer** + Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) + Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts + Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders + Tuition assistance, professional development and continuing education support _Benefits may vary based on the market and employment status._ All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]