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Shipping and Receiving Associate

Maola Local Dairies
Roanoke, VA
Why You Will Love Working At Maola

  • Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
  • Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.
  • We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.
  • Our employees are an integral part of who we are — what you do and what you think matters.

SUMMARY: The shipping & receiving employees will prepare orders for shipment, complete all paperwork and ensure accuracy of the order to ship. Duties include but are not limited to receiving in, storing and distributing all deliveries, as well as stock and restocking items in their proper locations as needed. Employees will pick customer orders per pick ticket and ensure the accuracy of selected items and quantities.

Safety, organizational and housekeeping responsibilities are encompassed in the position. The employee will also follow all Food Safety rules and procedures pertaining to this job as outlined in the training program.

Essential Duties And Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Unload delivery trucks using a forklift, pallet jack, or other warehouse equipment.
  • Receive in delivered product and label appropriately for easy retrieval.
  • Put away materials and components for storage and/or use.
  • Prepare orders for shipment per pick-ticket using a forklift or powered pallet jack ensuring accuracy of the shipment and associated shipping documents.
  • Operate and inspect material handling equipment in a safe manner.
  • Will review inbound shipments and verify items and quantities before taking delivery, signing BOL’s and receiving documentation. Will make notation of discrepancies and alert management.
  • Stock and restocking of items in their proper locations in the warehouses as needed.
  • Load and unload trucks as instructed.
  • Verify inventory counts and physical inventory as required.
  • Move materials in and out of work areas and the warehouse as required.
  • Alert management of out of stock or low stock levels as discovered.
  • Identify and label boxes, packages, and products as instructed by the picking information, your manager or lead person.
  • Always maintaining your work area in a cleaned and organized fashion at all times.
  • Report any inefficient or unsafe conditions to management upon discovery of the conditions.
  • Complete all paperwork accurately as instructed by your manager and lead-person.
  • Perform all work using safety equipment as instructed while obeying all safety-rules and procedures.
  • Must be able to work overtime without notice involving critical shipments and as scheduled by management.
  • Fill out and turn into supervisor all paperwork and documents pertaining to shipping and receiving programs.
  • Additional duties may be assigned.

BASIC REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to add, subtract, two-digit numbers and to multiply and divide with 10's and 100's.
  • Forklift Certification. (Must be able to pass operating and written test. Training will be provided by the company)

Competencies

  • Communication
    • Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
  • Accountability
    • Take responsibility for actions and anticipate challenges before they arise.
    • Solve problems both within and outside of departments, proactively addressing issues as they occur.
  • Customer Focused
    • Prioritize understanding and meeting both internal and external customer needs.
    • Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
  • Initiative
    • Proactive in identifying opportunities and addressing potential threats.
    • Act independently and decisively, rather than waiting for situations to demand action.
  • Problem-Solving
    • Possess the ability to identify and address complex issues with minimal guidance.
    • Skilled at analyzing challenges and finding practical, effective solutions.
  • Collaboration
    • Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
    • Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must be able to reach, bend, extend, and lift 50-60 pounds.

  • The use of common hand tools and occasionally sharp tools are involved.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The work environment may require working in the cooler room with varying degrees of temperature and may include contact with water or dairy liquids.
  • Exposed to a noise level of 90 decibels. The noise level in the work environment is usually moderate/high. Wet/slippery work conditions.
  • While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts and equipment.
  • The warehouse area is maintained at cooler temps, 34-38 degrees.

Maola Local Dairies is a farmer-owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk, cream, butter, and dry milk powders through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Posted 2025-08-22

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