Billing and Pricing Supervisor

Massimo Zanetti Beverage USA
Suffolk, VA

Job Description

Job Description

Position Summary:

Supervises the Billing and Pricing function of the Finance Department for new and existing customers in across all divisions (Retail Brands, Private Label, Ecommerce, Foodservice, and Contract business). Responsible for the management of complex pricing structures and ensuring smooth, timely, and accurate invoicing of customer orders. Has two direct reports (Advanced Pricing and JDE/EDI Analysts).

Position Duties:

  • Supervises the entry of customer orders, GL account reconciliation; manages and resolves the sales order entry process
  • Leads the generation and maintenance of reports, tracking of trends, and analyzation of order revisions – as well as EDI performance with a focus on how those metrics affect the organization as a whole; translates findings into detailed summaries and presentation form for upper management
  • Troubleshoots issues encountered during order processing and rectify
  • Collaborates with the Customer Relations team to process order revisions, order holds, and other duties as needed to ensure the smooth processing of orders
  • Communicates with Sales Managers, Directors, and VPs, as well as brokers and customers in resolving and releasing order holds and other factors pertinent to the smooth processing of orders
  • Approves or deny credits generated from the Logistics Deductions team
  • Manages the timely invoicing of equipment leases, royalties, rents, and all subsidiary invoicing activities
  • Generate non-inventory credits and non-inventory rebills
  • Oversees the Electronic Data Interchange (EDI) process by working with trading partners and our IT team in setting up and maintaining effective EDI functionality for our various EDI relationships including customers, brokers, and third party logistics providers
  • Reviews and resolves issues relating to EDI (inbound PO errors, inbound shipment transactions errors, EDI outbound SO errors, outbound invoicing errors, inbound and outbound Advance Shipment Notification (ASN) errors)
  • Performs general JDE maintenance as needed such as deleting old, outdated information or harmonizing the data in JDE, and managing UDC codes and order activity rules
  • Creates and maintains advance price adjustments that simplify and improve the processing of orders
  • Collaborates with Sales and Financial Analysts in creating consistent and manageable pricing
  • Enters and reviews base price changes within JDE for accurately and timeliness
  • Creates and maintains pricing schedules, as well as advance price adjustments that simplify and improve the processing of orders
  • Verifies pricing and discounts for accuracy and makes necessary adjustments within JDE
  • Works in tangent with Sales and Trade Analysts to ensure all net bills and off invoice deals are active
  • Reviews orders for accuracy and completeness
  • Leads the maintenance of customer accounts with JDE
  • Leads the analyzation of pricing related matters with a focus on how those metrics affect the organization as a whole and present to upper management when appropriate
  • Tests new processes and systems and work extensively with the IT department
  • Manages audits for the department
  • Performs other duties as assigned

Qualifications/Skills/Knowledge Requirements:

  • Business or financial degree highly preferred; relevant experience required
  • Three years of supervisory or leadership experience preferred in complex pricing/billing CPG environment (i.e., handling large retailers, national accounts, private label contracts, and / or Ecommerce accounts)
  • Excellent math skills and an understanding of algebraic principles
  • Analytical mindset with the ability to problem solve independently
  • Works well under tight deadlines
  • Extremely detail-oriented with good communication skills
  • Well versed in statistical analysis and data mining; proficiencies in Microsoft Office, specifically Excel
  • Demonstrated customer service skills (strong interpersonal skills)
  • Experience with an ERP system is required
  • Extremely well organized and be able to store, retrieve, and reference emails despite receiving over a hundred every day
  • Demonstrates curiosity with passion for excellence; strong desire to resolve issues and find answers (Root cause analysis)
  • Proven Experience in billing and in the management of pricing.

Equal Opportunity Employer: disability / veteran. All qualified candidates will receive consideration for employment

without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran

status.

Massimo Zanetti Beverage USA is proud to be an equal opportunity employer and we are committed to creating an

inclusive workplace environment for our family of employees. MZB-USA recruits and advances qualified applicants

without regard to race, ethnic or national origin, gender, sexual orientation, genetic information, age, religion, marital

status, military service, veteran status, political affiliation, disability, or any other status protected by law. MZB-USA

also prohibits discrimination and harassment of any kind and is fully dedicated to the safety of its workforce.

General Statement

This is a description of the general duties and level of work performed by employees assigned to this position. It in no way states or implies these are the only duties to be performed. Employees will be required to perform other duties as assigned. This position requires ongoing training in accordance with the attached Job Training Matrix.

Posted 2025-07-28

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