Senior Systems Engineer
- Join a premier technology firm specializing in innovative solutions.
- Be part of a collaborative, inclusive, and innovative work culture.
- Enjoy tremendous growth potential in a high-performing team environment.
- A robust benefits package:
- Health, dental, and vision insurance
- Life insurance
- Short-and-long term disability
- Paid time off (PTO)
- 401k retirement plan with employer match
- Annual Professional Development Reimbursement Program
- And more!
The specific duties include but are not necessarily limited to the following:
- Deploy new Windows and Linux servers and provide support for maintaining and enhancing cloud infrastructure as well as the day-to-day maintenance support for troubleshooting Linux/Windows cloud systems and servers.
- Technical expertise administering the full lifecycle of Linux and Windows platforms as code.
- Provide Windows engineering support to develop automations for the building and patching Linux and Windows servers, Red Hat Satellite and Ansible Automation Platform in support of maintenance, upgrades and new systems being deployed.
- Interacting with product owners across multiple sprint teams and working other engineers to troubleshooting problems for multiple systems and network environments.
- Analyze recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning/performance enhancements.
- Perform best practice engineering support for a cloud environment consisting of Linux and Windows Servers.
- Perform application packaging, deployments, documentation, and release control utilizing Jira/Jenkins and Ansible Automation Platform.
- Provide advice, technical consultation, and Tier 3/Tier 4 support guidance by analyzing and resolving problems and evaluating alternative means of satisfying user requirements.
- Engage in requirements gathering and validation with stakeholder groups and end users to understand and address current needs across server environments, as well as emerging/future trends.
- Research, test, and deploy security patches and vulnerability mitigation and remediation configuration changes.
- Provide support for the implementation, troubleshooting and maintenance of complex IT systems.
- Perform automation tasks through scripting and testing.
- Effectively support a blend of operational and test network engineering/administration activities.
- Create and maintain Standard Operating Procedures (SOPs) and technical documentation.
- Provide follow-up reports (technical findings, feedback, and resolution steps taken) for Root Cause Analysis and process improvement initiatives.
- Excellent communication and collaboration skills are a must.
- Active DoD Top Secret Clearance.
- Must be a US Citizen.
- Minimum of a Bachelor’s degree in Science, with 12-15 years' experience or Master's degree with 10-13 years of experience (additional years of directly applicable experience may be accepted in lieu of a degree).
- Information Assurance Technician (IAT) Level II.
- Experience building, configuring, patching and maintaining Windows/Linux Servers via Ansible or other automation platforms.
- Thorough understanding and/or experience with Azure Cloud Services.
- Knowledge of basic networking and network protocols (e.g. TCP/IP, routing, firewalls, SSH, VPNs).
- Hands-on experience with reviewing system logs and events to resolve issues.
- Develop and provide solutions to complex technical issues and problems that impact dev, test and production computing enclaves.
- Experienced with creating and managing critical system work instruction and Standard Operating Procedure documentation.
- Expertise in the Atlassian tool suite, to include JIRA and Confluence.
- Excellent written and oral communication skills.
- Experience building and delivering IaaS servers and platforms via Infrastructure as Code.
- Experience Deploying and Scaling Azure Virtual Desktop Environments via Azure Functions or other automation platforms.
- Experience utilizing Azure Blueprints, Azure Functions and Ansible Automation Platform along with other Dev/Ops – CI/CD toolsets to deliver automation across multiple platforms and environments.
- Experience Deploying and maintaining complex infrastructure environments with Web Tier/Application Tier and Data Tier architectures.
- Recognized cloud certification, such as Amazon Web Services (AWS) Certified Solutions Architect, Cloud Certified Professional.
- Customer Experience: Strive for excellence and delight our clients
- Innovation: Embrace creative thinking to enable continual growth and powerful solutions
- Accountability: Take ownership of and pride in our actions and service delivery
- Inspire: Be inspired to be your best self and have fun in the process
- Integrity: Do the right thing, the right way, every time!
- Stewardship: Careful management of something entrusted to us.
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