Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to support a chemicals manufacturing organization in Glen Allen, Virginia. This Long-term Contract position is ideal for a detail-oriented individual who can investigate account discrepancies, strengthen collection efforts, and work closely with customers and internal teams to resolve billing issues. The person in this role will manage complex account reconciliation activities, help improve receivables processes, and contribute to timely cash collection through organized follow-up and sound judgment.

Responsibilities:
• Investigate complex customer account balances by reviewing transaction history, payment activity, and supporting records across multiple systems.
• Partner with customers and internal departments to identify mismatches, clear unreconciled items, and restore account accuracy.
• Drive collection efforts on overdue balances by maintaining productive customer relationships and addressing issues that delay payment.
• Resolve billing and payment disputes by researching root causes, documenting findings, and coordinating corrective actions to completion.
• Respond to requests related to invoices, statements, proof of delivery, and payment discrepancies with accurate and timely follow-through.
• Examine purchase orders, contracts, and related agreements to confirm proper billing setup and account alignment.
• Evaluate escalated accounts and provide recommendations regarding collectability, write-offs, or further recovery action when appropriate.
• Contribute to account cleanup initiatives and support ongoing maintenance to keep customer portfolios current and balanced.
• Identify recurring reconciliation challenges and suggest process enhancements that reduce errors and improve account stability.
• Collaborate within a team environment while also working independently and offering guidance to less experienced colleagues when needed.• 3-5 years of experience in accounts receivable, account reconciliation, collections, or a closely related finance function.
• Working knowledge of Microsoft Dynamics 365 Finance & Operations or comparable accounting software.
• Strong understanding of core accounting principles with the ability to analyze customer account activity and financial information.
• Advanced Microsoft Excel skills, including the use of pivot tables and VLOOKUP for data analysis and reporting.
• Experience handling billing questions, rejection reports, payment discrepancies, and customer account research.
• Ability to interpret purchase orders, contracts, and other supporting documentation to resolve invoicing issues.
• Strong communication and collaboration skills for working effectively with customers and cross-functional internal teams.
• High level of organization, attention to detail, and ability to manage multiple priorities with minimal supervision.