Social Service Aide (Danville)

Assist the Family Services Specialists in providing services to child/children and their families, by supervising parental visits at assigned locations; reporting status and success of visitation with approved documentation; transporting clients to and from visitations within and outside state; transporting vehicles for scheduled or required maintenance; ensuring cleanliness of vehicle; assisting Family Services Specialists in case organization by filing, copying and or maintaining records. Other duties include assisting with seasonal functions; gathering materials; making phone calls to prospective vendors; and drafting letters.

The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

• Transports clients to destinations both in and out of state by ensuring vehicle is completely serviced and maintained properly; loading clients into and out of the vehicle, providing assistance if needed; and maintaining professional demeanor in all situations.
• Performs vehicle maintenance by updating the service list constantly; coordinating with other drivers to ensure vehicles are properly maintained and are clean; and delivering vehicles needing service to the garage and picking up the vehicles when service is complete.
• Supervises child/children during visitation by maintaining complete awareness of parent and child/children using visitation; maintaining a constant code of professionalism with parents; ensuring visitations end on time; and reporting observations of the parents’ interaction with the child/children during visitation.
• Provides clerical assistance to child welfare department workers by filing, copying and telephone calls; creating charts, tables, notations and letters; running any errands needed to obtain required materials to process a case; being available to supervisor and workers in all cases if such emergency should surface related to transfers and/or pickups; and assisting with fundraisers for child welfare Christmas fund.

• Performs additional duties as assigned.

Education and Experience
High School Diploma or GED. No experience required.


An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above

• Valid Driver’s License with acceptable driving record according to City Criteria

PHYSICAL DEMANDS
Work is sedentary in nature, requiring occasional light physical exertion. Requires adequate vision, hearing and talking to use a computer, telephone and communicating effectively with others.


NON-PHYSICAL DEMANDS

• Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
• Regular and predictable attendance is expected.
• May frequently experience time pressure, frequent change of tasks, irregular work schedule/overtime, and working closely with others a part of a team.
• May occasionally perform multiple tasks simultaneously and experience tedious or exacting work.
• May rarely experience emergency situations and noisy/distracting environment.