Event Coordinator - Moxy

We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality and Moxy, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The Event Coordinator ensures that all logistics are carried out smoothly, consistently exceeding guest expectations through attention to detail, professionalism, and proactive communication. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment:

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! The Moxy Experience: Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude. Responsibilities Event Coordination & Execution

• Serve as the primary on-site contact for events, overseeing all event logistics from setup through breakdown.
• Ensure seamless coordination between departments to deliver a unified guest experience.
• Manage the execution of Banquet Event Orders (BEOs) and ensure specifications are followed precisely.
• Be visibly present during events and actively engage with clients and attendees.

Guest & Client Relations

• Greet clients upon arrival and maintain communication throughout the event.
• Respond promptly and professionally to client needs and feedback.
• Conduct post-event follow-up and collect feedback to inform continuous improvement.
• Support event billing accuracy and review final invoices with clients.

Communication & Team Collaboration

• Liaise between the sales team, operational departments, and clients to ensure clarity and alignment on all events details.
• Conduct or participate in pre-event meetings, site visits, and internal operational briefings.
• Participate in sales-related activities as needed, including occasional support with property tours and proposals.
• Share client and team feedback to improve event delivery processes.

Service & Standards

• Uphold Olympia’s values by modeling a positive, proactive, and service-driven approach.
• Identify and address operational challenges, recommending solutions as needed.
• Promote continuous improvement by integrating feedback and best practices into future events.
• Support upselling efforts and assist with forecasting when appropriate.

Required Skills and Abilities

• Exceptional customer service and interpersonal communication skills
• Ability to multi-task, problem-solve, and stay calm under pressure
• Detail-oriented with strong organizational and time management abilities
• Comfortable with a highly physical and active role—on feet for extended periods, moving event materials, etc.
• Familiarity with event operations, F&B standards, and hospitality systems preferred (e.g., FOSSE, Micros, Marriott Systems)

Physical Demands * Work is performed in a hotel environment; this position requires extended periods of walking, standing, bending, and lifting up to 50 pounds. Frequent computer keying using both hands, and viewing material on a computer screen. Working at a desk, viewing spreadsheets and other written material. (PDC is physically demanding, requiring extended periods of walking and standing.) Flexible work hours may require an occasional night or weekend. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.