Taproom Associate

Join our team at Vibrissa Beer - Winchester, VA!

Tipped Wage: Average Total Pay $23-27 per hour

Applicants must have flexible and weekend availability

Craft Beer and Food! – Vibrissa Beer is a production brewery and kitchen right off the walking mall in historic Winchester, Virginia. We have a beautiful facility and a full-service kitchen that specializes in upscale pub fare, sourdough pizza and nationally award-winning beer.

Come be a member of our customer service team! We are looking for a personable, hardworking customer service professional that can become a member of a positive and engaging team. The ultimate result is to create an experience that delights and thrills our customers and helps them celebrate the special moments in their lives.

Qualifications:

• Previous experience as a server or in a similar customer service role preferred
• Knowledge of beer and craft brewing a plus
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, high volume environment and multitask
• Attention to detail and ability to handle cash and credit card transactions accurately
• Must be able to work evenings, weekends, and holidays as needed

Responsibilities:

• Greet customers and help them feel that they are welcome and belong
• Engage customers and understand their expectations including specific food orders, preferences and allergies
• Impart knowledge of our food and beer. Providing suggestions as appropriate.
• Provide exceptional customer service by being attentive and reading the table to know the desired level of engagement
• Handle cash and credit card transactions accurately and efficiently
• Maintain a clean and organized taproom, including washing glassware and clearing tables
• Follow all food safety and sanitation guidelines
• Collaborate with other team members to ensure a smooth and efficient service
• Upsell menu items and promote our beer selection to customers

Benefits:

• Shift Meal Discount
• Employee Discount
• Access to Group Health Insurance Rates

We are a rapidly growing company, come join our team! We look forward to hearing from you!

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