Steven Hyundai - Service Advisor

Job Description

Job Description

About Steven Hyundai

Steven Automotive Group is excited to expand with the upcoming addition of Steven Hyundai . As one of the fastest-growing dealership groups in the region, we are building a team focused on growth, customer experience, accountability, and long-term success.

Steven Hyundai will combine a modern service experience with a people-first culture that values teamwork, professionalism, and career development. We are looking for driven individuals who want to grow with a dealership that is investing heavily in its future, its employees, and its customers.

If you’re looking for an opportunity to be part of something new, help shape a growing service department, and build a long-term automotive career, Steven Hyundai is the place for you.

As a Service Advisor , you serve as the primary point of contact between our customers and the service department. This is a highly visible, customer-facing role that requires professionalism, empathy, strong communication skills, and the ability to thrive in a fast-paced environment.

You will oversee the service experience from arrival to delivery, ensure accurate communication between customers and technicians, and help deliver a smooth, high-quality customer experience.

This role is ideal for someone who enjoys problem-solving, building relationships, and working in a performance-driven environment where customer satisfaction matters.

● Greet customers promptly and ensure a welcoming, professional first impression across the service drive

● Listen actively to customer concerns and document vehicle issues accurately and thoroughly

● Clearly explain recommended services, diagnostics, timelines, and costs in easy-to-understand terms

● Coordinate closely with technicians and the parts department to ensure efficient workflow

● Monitor vehicle progress and provide proactive updates to customers throughout the repair process

● Present service recommendations with transparency, integrity, and professionalism

● Follow up with customers after service to ensure satisfaction and address any remaining concerns

● Maintain accurate repair orders and documentation

● Uphold dealership and manufacturer standards, policies, and procedures

● Proven customer service experience required (automotive or service-related preferred)

● Previous Service Advisor experience preferred

● Strong communication and interpersonal skills

● Ability to multitask and stay organized in a fast-paced environment

● Basic understanding of automotive maintenance and repair preferred

● Comfortable using dealership systems and computer applications

● Valid driver’s license and clean driving record required

● High School Diploma or equivalent required

Estimated annual earnings range: $45,000 – $100,000 based on performance

● Competitive commission-based compensation structure

● Day shift

● 5-day work week

● Weekend availability may be required based on service department needs

● Medical, Dental, and Vision Insurance

● 401(k) Retirement Plan

● Paid Training and Development

● Opportunities for Career Advancement

● Employee discounts on vehicles and services

● Access to industry-leading automotive software

This is more than just another Service Advisor opportunity — it’s a chance to help build the culture and future of a growing dealership from the ground up. Steven Automotive Group is investing in modern processes, strong leadership, advanced technology, and employees who want to grow long term.

We believe great employees create great customer experiences, and we are committed to creating an environment where hardworking, customer-focused professionals can succeed and advance.

If you’re ready to grow your automotive career and be part of the exciting launch of Steven Hyundai, apply today and join a team that’s built for long-term success.

Steven Hyundai is an equal opportunity employer and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local