Assistant Supervisor (Auto-Train)

Job Description

Job Description

Drummac, Inc. is an integrated railroad services company that specializes in providing mechanical and janitorial services to the transportation industry. With operations located across the United States, the services we perform range in scope from routine mechanical maintenance, inspections, repairs, audits, cleaning, and specialty railroad services to providing equipment and supplies for the transportation industry with a niche in passenger rail. We provide these services using in-house resources, which enables us to provide best-in-class quality control.

JOB SUMMARY:

This Auto-Train Assistant Supervisor is responsible for leading assigned shifts of the Auto Train team to complete daily loading and/or unloading of vehicles from the carriers, maintaining loading records including records of drivers and chockers who work on each vehicle, directs traffic onto the carriers, and inspects loaded carriers.

JOB RESPONSIBILITIES:

• Serves as the primary contact for the client during assigned shifts, and coordinates with the Drummac Auto Train Supervisor on any necessary adjustments to meet the client’s needs.
• Leads the team during assigned shifts to operate efficiently by adjusting staffing levels daily according to the volume need while maintaining first in class customer service.
• Monitors operations to ensure that staff members comply with all safety rules.
• Promotes safe work activities and sets expectations of the team to ensure safe practices are always followed.
• Supervises employee performance and coaches in the moment to ensure daily routines are followed closely.
• Assists with new hire training and policy and procedure compliance when assigned by the Supervisor.
• Submits a daily report of loading records, inventory, and staffing as directed by the Supervisor.
• Ensures that all employees perform to the required standards of operation.
• Requires constant and close interaction with the management team as well as Drummac’s client.
• Wears and uses required protective equipment while working.
• Takes responsibility for own safety while on the job and drives a safety focus with the entire team.
• Travel periodically (up to 25% travel or as directed by management).
• Other duties as assigned.

QUALIFICATIONS:

• Valid driver's license required.
• Requires High School Diploma or GED (or equivalent reading, writing, and reasoning skills); Bachelor’s degree preferred but not required.
• At least one (1) years of transportation industry work experience required, and one (1) year at the Supervisor level preferred.
• Strong communication (both written and verbal), analytical, and persuasive skills and ability to interact effectively with all levels of clients, employees, and leadership.
• Must be able to multi-task and have strong supervisory, time management, organizational, and problem-solving skills.
• General working knowledge of FRA regulations, OSHA 1910 and 1926 standards, DOT standards and other applicable federal, state, and local regulatory standards.
• General understanding of equipment capabilities and requirements of different types of jobs.
• Ability to work in a wide range of environments including those involving hazardous conditions which may require lifting or exerting force exceeding 50 lbs.
• Must have appropriate licenses and certifications.
• Ability to work in excess of regularly scheduled hours when necessary.
• Ability to travel overnight as required by business needs.
• Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.

Drummac is committed to providing equal employment opportunities in a drug free work environment to all employees and applicants without regard to race, religion, color, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, uniform service member status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.

Drummac, Inc. is an Equal Opportunity Employer.