Chief Executive Officer of Crater Community Hospice, Inc.

Job Description

Job Description

Primary Responsibilities

The Chief Executive Officer (CEO) has overall strategic and operational responsibility for the vision, direction, sustainability and growth of the staff, programs, and mission of Crater Community Hospice, Inc. (CCH). The CEO works to both develop and promote the value of CCH to the community and those who are served, while leading by example and reflecting a positive, compassionate image and highest quality of care.

Essential Functions

Administration & Financial Management

• Overall responsibility for day-to-day operations, working closely with department leadership to ensure progressive workforce development and performance, and effective utilization of systems and resources that facilitate organizational success.
• Monitor all regulatory information from CMS, NHPCO, Medicaid, and other organizations as appropriate, and ensure appropriate staff are monitoring areas needed to maintain accreditation and compliance in all areas.
• Uphold appropriate financial controls and risk management strategies that support and maintain the strategic financial goals of the organization by ensuring compliance with the Board-approved budget and with sound financial management that allows for growth and urgencies.
• Ensure the financial security and protection of organizational assets with accounting and financial management systems that meet the standards required by law or regulation.
• Keep the leadership team abreast of all financial reporting to maintain continuous improvement, transparency and accountability.

Board Relations & Planning

• Ensure that the board is provided with all necessary management information to maintain a strong relationship and collaboratively carry out the governance role with informed decision making.
• Work with Board Chair and Governance Committee to build a diverse and effective Board that is representative of the community and clients, ensuring active engagement and development of secure resources.
• Attend all board meetings and review with the Board all financial/benchmarking reports, performance reports and demographics for the period and year-to-date, and identify areas of opportunities for improvement and planning.
• Plan strategies to result in successful outcomes such as: reduction in risks (legal, safety, financial), improvement in working conditions, positive public image with ongoing public support, increase in funders and donors, a reputation for excellent customer service and responsiveness, organizational growth, and excellent quality reporting results.

Business Development & Community Outreach

• Develop and implement, in partnership with the Director of Development and the Board’s fundraising systems and strategies that enable the organization to meet its financial development goals and carry out its programs and operations.
• Effectively promote the organization, advocate for the mission and work of the organization, and build relationships with stakeholder groups critical to the success of the organization.
• As public spokesperson, attend public media and government events, as well as conferences and workshops, representing CCH and its mission at the highest possible level, bringing credibility and professionalism to the delivery of all services.

Knowledge, Skills, and Education Requirements

• Master’s degree in Health Administration, Business Management or related discipline.
• Ten (10) years of progressively responsible experience in management of multiple departments, with at least five (5) years in a leadership role in a preferably non-profit, medical setting, responsible for all business aspects including board and governance, budgeting and finance, human resources, strategic planning and operations, business development, public relations and community education, as well as regulatory and legal compliance.
• Excellent public speaking and interpersonal skills with effective and successful interaction with all levels of the organization, industry networks, and communities.
• Ability to work effectively in a fast-paced environment; effective time and project management, flexibility, problem solving, and strong organizational skills.
• Excellent computer literacy with MS Suite, and an in-depth knowledge and experience with payroll and human resource information systems.

Work Environment & Physical Demands

Situated in a professional office environment, this role is largely sedentary with rare lifting and/or carrying up to 15 lbs. This role routinely requires use of standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. Frequent travel as required for public relations and fundraising functions.

Crater Community Hospice, Inc. Mission Focus

All employees are responsible for extending the Crater Community Hospice mission: To share our passion for improving quality of life for those who are facing a life-limiting illness; as well as our core values of Compassion, Respect, Accountability, Teamwork, Empathy and Reliability.