Program Manager

Responsibilities & Qualifications

The Program Manager to support NCIS ITDs global IT operations managing technology services across 160 sites. The PM serves as the key liaison between NCIS leadership and the contractor team ensuring all service delivery aligns with mission objectives and contract requirements.

RESPONSIBILITIES

• Serve as the primary point of contact for the Contracting Officer and COR.

• Lead overall program execution resource allocation and performance management.

• Oversee quality assurance cost control and timely delivery of contractual deliverables.

• Provide risk management and mitigation strategies across functional task areas.

• Coordinate team leads and interface with all government stakeholders.

• Conduct and present at Program Reviews and Interim Progress Reviews (IPRs) .

• Ensure contract compliance with NCIS policies and federal acquisition regulations.

• Support staffing plans onboarding and team readiness throughout the PoP .

REQUIRED QUALIFICATIONS

• Bachelors degree in IT Computer Science Business Administration or related field. Masters degree preferred .

• Minimum of 10 years of professional experience in managing large-scale complex IT contracts. At least 5 years managing federal government or DoD programs .

• PMP Certification . ITIL v3/v4 Foundation preferred.

• Proven leadership in enterprise IT Operations performance management financial control and stakeholder engagement .

• Must demonstrate excellent oral and written communications skills strong interpersonal and decision-making abilities .

COMPETENCIES

• Leadership & Executive Oversight

• Program & Project Management

• Client Relationship Management

• Regulatory & Contractual Compliance

Overview

We are seeking a Program Manager to join our team on N CIS Information Technology Directorate (ITD) Support Services

T ekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health dental vision 401K life insurance short-term and long-term disability plans vacation time and holidays.

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job . Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions .

• Location : Quantico VA (NCIS Headquarters)

• Type of environment : Office

• Noise level : Medium

• Work schedule : On-site (Full-Time) - t he Program Manager is expected to interface directly with Government leadership and oversee daily operations across NCIS ITD functional areas most of which are headquartered at Quantico.

• Amount of Travel : Up to 10% annually . While primarily based at NCIS HQ in Quantico occasional travel is necessary for program oversight across NCISs distributed operations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to handle feel touch ; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop kneel crouch or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision distance vision peripheral vision depth perception and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

US Citizenship

Clearance requirement : Active Top Secre t

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals employment decisions will be based on merit qualifications and abilities. TekSynap does not discriminate against any person because of race color creed religion sex national origin disability age genetic information or any other characteristic protected by law (referred to as protected status). This nondiscrimination policy extends to all terms conditions and privileges of employment as well as the use of all company facilities participation in all company-sponsored activities and all employment actions such as promotions compensation benefits and termination of employment.

Required Experience:

Manager