General Manager

Job Description

Job Description

General Manager — Digital Ink

Location: Rocky Mount, VA 24151
Schedule: Monday–Friday, 9:00 AM–5:00 PM
Employment: Full-time

About Digital Ink

Digital Ink creates custom banners, signs, decals, stickers, vehicle wraps , business cards , and more. We help local businesses and organizations look sharp, get noticed, and grow.

Role Overview

We’re seeking a high-energy, creative General Manager to run day-to-day operations and drive growth. You’ll lead the team, own customer experience, keep jobs moving from quote to delivery, and manage marketing across multiple brands in our portfolio.

What You’ll Do

• Run daily operations : schedule, job flow, quality control, and on-time delivery/pickup

• Own marketing : plan and post across Instagram, Facebook, and other channels; support marketing for affiliated companies

• Manage people : coach a small team, set priorities, hold regular standups/check-ins

• Sales support : ensure quotes, orders, and proofs are entered, tracked, and followed through

• Billing & admin : invoicing, collections follow-up, and weekly/monthly receipt/accounting packets submitted on time

• Customer success : communicate timelines, approvals, and install/pickup scheduling

• Improve processes : streamline workflows, vendors, templates, and SOPs

What You Bring

• 3+ years of management/leadership experience (print/sign, marketing, or small-business ops a plus)

• Working knowledge of marketing & social media (Instagram, Facebook; other platforms a bonus)

• Experience with billing/invoicing and basic bookkeeping practices

• Creative eye and attention to detail (brand consistency, layout basics, or a willingness to learn)

• Organized, deadline-driven, and comfortable juggling multiple projects

• Strong communication and customer-service mindset

Benefits & Pay

Discussed during the interview process.

How to Apply

Email your resume (and portfolio or examples of past work, if available) to [email protected] with the subject line “General Manager — Digital Ink.”
Please include 3–5 sentences on a marketing campaign or process improvement you’re proud of.