Business Process Consultant

Overview

We are recruiting a Business Process Consultant to support the Department of Defense (DoD), Washington Headquarters Services (WHS) in the transformation and enhancement of their Financial Management Directorate (FMD). WHS provides a wide range of enterprise shared services to DoD headquarters, Office of the Secretary of Defense, and DoD components. Their goal is to deliver an exceptional customer experience with greater performance and lower costs, enabling WHS to fulfill its mission.

The individual will work with senior level personnel across WHS/FMD and provide analytical and program management services to create efficiencies through business process reengineering efforts, improve customer access to information, assess and improve internal FMD processes, and manage operational data leveraging dashboards. Our team will support WHS/FMD in driving enhanced accountability, efficiency, transparency and trust, performance improvement, and customer experience.

Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Taking end-to-end responsibility for project quality and the development of high-quality, error-free deliverables that meet corporate and client standards.
• Leverage analytical and data-mining skills to process a variety of information evaluate cost and benefits and solve complex financial problems.
• Conduct research and analyze financial/budget data. Conduct variance analysis and perform data reconciliations. Provide data analysis and data visualization support to derive actionable insights using tools MS Excel, Access, and other MS Office suite applications.
• Identify, gather, and organize narrative and statistical information using established methods, techniques, and precedents, such as questionnaires, interviews, extracting data from authoritative sources, and comparison of past and present information.
• Collaborate with customers, management, stakeholders, functional, technical, budget counterparts to understand process flows and be able to convert them into formal procedural and process documents.
• Identify and implement process improvements in relation to data collection and processing for repeatability.
• Conduct and facilitate sessions/workshops/interviews with stakeholders to gather details on processes and activities.

Qualifications

Critical thinking is a must. The ideal candidate is able to comprehend, analyze and synthesize complex data into digestible products and written content. A self-starter, capable of seamless work individually or in a team environment.

• Experience working in the Office of Secretary of Defense (OSD) Staff or Component of the Secretary of a Military Department is highly valued.
• Experience in DoD financial management and knowledge of the range of Government FM functions, such as the budget process, financial systems, audit and accounting.
• Experience with analyzing past trends, monitoring workflow, making predictions, developing business process models, recommending enhancements and assisting customers in making business process decisions.
• Familiarity working with large datasets or databases. Specifically, the ideal candidate has experience building and operating financial models.
• Experience in identifying all the inputs in an organization program/process and prioritizing them in order of redesign urgency. Diagnosing and improving business processes and increasing efficiency.
• Ability to quickly grasp complex technical concepts and make them easily understandable in diagrams and pictures.
• Experience working with web-based systems and Microsoft Office (Word, Visio, Excel, PowerPoint, SharePoint).

Experience and Education: This position requires a bachelor’s degree or higher as well as a minimum of 3 years of professional experience.

Job Type : Full time employment + benefits

Work Location : On government site at the Mark Center in Alexandria Virginia with potential for hybrid/telework option in the future.

Clearance Requirements : This position requires an active SECRET security clearance.