System Administrator
• Install and configure hardware and software components to ensure usability
• Ensures the availability and optimal performance of the network and performs day-to-day activities such as creating, modifying, and deleting users, optimizing remote access, and security access
• Work with vendors for equipment configuration, procurement, and software support.
• Ensure the security and integrity of all systems and data
• Respond to outages and collaborate with employees
• Troubleshoot hardware and software issues. Repair or replace damaged hardware.
• Provide support to users and be the first point of contact for error reporting
• Document all support tickets in the IT Ticketing system
• Establish good relationships with all departments and colleagues to support their IT needs
• Maintain backups, security, and integrity of company data
• Manage technical documentation.
• Special Projects as assigned by management
• Bachelor's degree in Computer Science or related field experience preferred
• CompTIA A+, Security+, Network+ accreditation is advantageous.
• Experience with macOS and Windows/Windows Server in an Enterprise Environment
• Experience with the Ubiquiti Platform
• SharePoint, Teams, Office 365, and Azure experience
• Excellent written and verbal communication skills.
• Good interpersonal skills and attention to detail.
• Good problem-solving skills.
• Apple Business Manager
• Teams / SharePoint
• Ubiquiti / Unifi OS / Strong Networking skills
• PowerShell / Command-Line Scripting
• macOS / Windows / Windows Server / Linux
• Active Directory
• Microsoft Azure / Entra / Defender
• Microsoft Conditional Access Policies
• Absolute
• Wasabi
• JIRA Service Management
• Veeam
• Action1
• ScreenConnect
We hire intellectually curious people with a thirst for growth and knowledge. This can’t always be reflected via conventional work experience. If you think you have the skills and passion for this role, we encourage you to apply even if your previous experience isn’t a conventional match. This is an on-site position in Newport News, VA.
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