Housekeeper
Primary duties include cleaning rooms, making beds, changing linens, restocking toiletries, and addressing guest requests. Here's a more detailed breakdown of a Hotel Housekeeper's job description: Responsibilities:
- Cleaning Guest Rooms:
- Thoroughly cleaning and sanitizing guest rooms, including vacuuming carpets, dusting furniture, and mopping floors.
- Making beds, changing linens, and replacing used towels.
- Restocking guest room amenities like toiletries, coffee, and other supplies.
- Cleaning Common Areas:
- Cleaning and maintaining lobbies, hallways, elevators, and other public areas.
- Maintaining a clean and tidy appearance of fitness centers, business centers, and restaurants.
- Guest Service:
- Responding to guest requests promptly and professionally.
- Providing guest amenities and addressing concerns.
- Maintenance and Reporting:
- Reporting any maintenance issues or safety hazards to management.
- Maintaining cleaning equipment and supplies.
- Collaboration:
- Working effectively with other departments, such as front desk and maintenance, to ensure smooth operations.
- Collaborating with other housekeepers to meet daily cleaning schedules.
- Laundry Duties:
- Assisting with laundry duties, including washing, drying, and folding linens and towels.
Skills and Qualities:
- Physical stamina and the ability to perform physically demanding tasks.
- Attention to detail and a commitment to maintaining high standards of cleanliness.
- Ability to work independently and as part of a team.
- Good communication and interpersonal skills.
- Reliability and punctuality.
- Knowledge of cleaning tools, supplies, and techniques.
- Flexibility and adaptability.
- Ability to handle guest requests and inquiries.
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