Bistro Supervisor - Bistro

Summary:

Supervise the Bistro and all Bistro team members. Be capable of performing all duties and positions within the Bistro area.

Responsibilities

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.

• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.

• Inspect storage areas for organization, use of FIFO, and cleanliness.

• Complete scheduled inventories and stock and requisition necessary supplies.

• Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.

• Complete work orders for maintenance repairs.

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

• Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.

• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

• Speak with others using clear and professional language.

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Other Information

COMPETENCIES

• Job Knowledge

• Flexibility/Adaptability

• Quality of Work

• Perseverance

• Quantity of Work

• Organization Skills

• Guest Focus/Customer Service

• Effort

• Reliability/Dependability

• Judgment/Problem Solving

• Motivation/Initiative

• Cooperation/Teamwork

SKILLS

• Must pass certification quiz/test for position.

• Have a thorough knowledge of emergency procedures.

• Complete Chemical Training and Blood borne Pathogen Training.

EDUCATION/EXPERIENCE

• None required.

WORKING CONDITIONS

• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Location Code: 1196

Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.