Communications Senior Coordinator - Internal Operations (Marketing)
: At CrossCountry Consulting, we are driven by innovation, collaboration, and a passion for solving complex challenges. Our culture empowers every team member to make a difference, fostering an environment where creativity and strategic thinking thrive. We are seeking a Communications Senior Coordinator to join our team and play a pivotal role in enhancing our presence and strategies.
What You'll Do:
- Social media ~60-70% of time; broader communications support for the remainder
- Manage a monthly social media editorial calendar and our corporate social media platforms/posts to help build brand awareness and in support of marketing initiatives, conferences and events, thought leadership, corporate announcements, culture and Belonging, community activities, recruiting, etc.
- Create compelling social content and formats, including video, to engage audiences; generate ideas to increase engagement
- Manage the employee social advocacy program and related onboarding sessions
- Develop social media training resources to help educate and enable practitioners on how to's, best practices, etc.
- Maintain corporate templates and collateral and support other quick-turn design needs
- Provide additional support across the communications function, such as with internal communications, intranet site updates, and reporting
What You'll Bring:
- Bachelor's degree in Communications, Marketing, Advertising, or Public Relations (or a related degree)
- 3+ years of experience in social media for B2B and using it to drive brand awareness and engagement
- Knowledge of social media best practices, strategies, and KPIs as well as design tools (e.g., Canva, Adobe)
- Excellent attention to detail, including with post copy, hashtags, links, creative, adherence to brand guidelines, etc.
- Strong communicator and collaborator, including with leadership and cross-functional teams
- Ability to work independently to manage all social media activity and platforms through effective project management
- Confidence and enthusiasm to learn and contribute as part of a growing team and company
- Experience with an employee advocacy program and AI-based tools a plus
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