ServiceNow Developer

Overview

PRNX is looking for several ServiceNow Developers with active Top Secret clearance to support our Federal government customer. This is a unique and challenging opportunity in the US Department of State. This position will work on a hybrid schedule (2 days in office, 3 days remote) in Arlington, VA.

Qualifications

Technical Skills

• Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, ITBM, ITOM, CSM, Service Portal, HR Module, Asset Management, Change Management, Custom Development, etc.


• You will be responsible for helping to develop code, unit test, hold code reviews, check in code and help to build the code pipeline for continuous integration/continuous delivery.


• Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API


• Create, maintain configuration management on the ServiceNow platform in all environments


• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests


• Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals


• Provide expertise in standards and validations (e.g., ISO 9000)


• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer


• Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts


• Champion awareness training and implementation of business processes


• Develop process documentation, testing, workflows, and work plans


• Lead workflow presentations to leadership and Mission Partners as required


• Coordinate with multiple departments within and outside of the customer’s organization to accomplish project tasks


• Independent self-starter and proactive at developing solutions and solving business problems using ServiceNow

Other Qualifications:

• US Citizen with Top Secret DoD level Clearance


• College degree (B.S.) in Computer Science, Software Engineering, Information Management Systems or a related discipline. Equivalent professional experience will be considered in lieu of degree


• Minimum of 5 years of experience as a developer in ServiceNow


• Advanced experience with ServiceNow implementations


• Application Developer Certification in ServiceNow


• Experience with extending the ServiceNow schema to custom applications


• Experience with relational databases (e.g. MySQL, Oracle)


• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system


• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs


• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications


• Customizing ServiceNow using UI Pages, UI Macro, CMS using CSS, HTML, Jelly, Service Portal, or other equivalent experience.


• Experience presenting and conducting demo reviews with client stakeholders.

PRNX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.