SAAS Functional Team Lead

This position is contingent upon contract award.

Candidates must have an active Secret clearance and verify, before applying, that you meet the minimum requirements of the position.

The Journeyman Software as a Service (SAAS) Functional Team Lead provides hands-on leadership and support for SAAS solutions under the Project Lead, Logistics Information Systems (PL LIS). This position is responsible for managing a small team, ensuring operational readiness, and assisting in the optimization and performance of SAAS platforms to meet mission objectives.

Team Leadership and Coordination: Lead and supervise a team responsible for SAAS support, ensuring timely resolution of issues and completion of tasks. Provide guidance to team members on best practices for SAAS utilization and issue resolution. Monitor team performance and address any operational challenges.

System Maintenance and Support: Assist in the deployment, configuration, and maintenance of SAAS platforms. Identify and troubleshoot system issues, escalating complex problems to senior leadership when necessary. Ensure compliance with DoD policies and procedures in system operations.

Stakeholder Engagement: Collaborate with stakeholders to validate SAAS functionality and address system requirements. Provide training and support to end-users, ensuring proper system utilization and knowledge transfer. Act as a liaison between the team and higher-level leadership to report on system performance and team activities.

Documentation and Process Improvement: Assist in developing and maintaining system documentation, including user guides, standard operating procedures, and training materials. Identify areas for process improvement and implement solutions to enhance operational efficiency. Prepare and present reports on system performance, team activities, and project updates.

Education and Requirements:

• Bachelor’s degree in information technology, Business Administration, or a related field.
• 5+ years of experience supporting or managing SAAS solutions.
• ITIL Foundation or equivalent

Current and active Secret security clearance.

JANUS strives to provide opportunities for career growth through training and development. We also offer an attractive comprehensive benefit package to include health and welfare plans and financial products. As part of a total rewards program, employees can benefit from our referral bonus program, and other various employee awards. JANUS Research Group takes pride in our benefit package and rewards program which has earned us the certification of a Great Place to Work™

JANUS Research Group provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: Alisha Pollard, Director of Human Resources at [email protected] or calling (706) 364-9100. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within JANUS Research Group will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with JANUS Research Group.

JANUS Research Group participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

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JANUS Research Group is an equal opportunity/ affirmative action employer. It is company policy to provide equal opportunity in all areas of employment practice without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, or disability.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment qualified individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.