Breakfast / Lunch Server
Breakfast Server- Houlihan's Restaurant & Bar
Our Houlihan's Restaurant & Bar is looking for friendly and attentive Breakfast & Lunch Servers to join our team. General responsibilities include greeting guests, taking orders, serve food and beverages, and checking on guest to ensure complete satisfaction.
Breakfast Server Responsibilities:
- Presents menu, answers questions, and makes suggestions regarding food and service and/or drink service. Become informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the guest(s) as requested.
- Relays order to kitchen and serves courses from kitchen and service bars.
- Serves menu items to guests in a prompt and courteous manner and according to established service standards; times the service of courses to correspond with the dining pace of the guests.
- Complete a check back after guest receives meal
- Observe guests to respond to any additional requests and to determine when meal has been completed.
- Compute bill and accepts payment.
- Clears and resets tables at conclusion of each course and completely resets table in a timely manner after guest(s) departs.
- Complete of all opening, running (during service time), and closing sidework assigned each shift.
- Assist co-workers when needed throughout the shift.
- Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines.
- Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
- Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively
- Perform any other job-related duties as assigned
Breakfast Server Requirements:
- High school diploma or equivalent.
- Previous experience in the hospitality industry, preferably within a similar role.
- Sound knowledge of food safety guidelines.
- Ability to lift up to 50 pounds without assistance.
- Ability to stand for extended periods of time.
- Capacity to work in a fast-paced environment with minimal supervision.
- Excellent organizational, multitasking, and verbal communication skills.
- Attentive to detail.
- Friendly, service-driven disposition.
- Ability to work shifts, over weekends, and on public holidays, as needed.
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