Virtual File Clerk (Digital Records Management)

Defense Holdings, Inc. (DHi)
Location: Remote (US)
Employment Type: Full-Time
Department: Records Management
Reports To: Records Supervisor

Company Overview

Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance.

At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions.

Position Summary

Defense Holdings, Inc. (DHi) is seeking a Virtual File Clerk (Digital Records Management) to support the records management department in organizing digital files, maintaining document integrity, and ensuring accuracy in file systems. The ideal candidate will be highly detail-oriented, analytical, and able to manage various administrative records functions efficiently.

This role requires strong organizational skills and the ability to communicate with team members effectively.

Key Responsibilities

Billing & Accounts Processing

• Organize, review, and upload digital records in a timely manner.
• Ensure accurate file naming, indexing, and document classification.
• Handle internal requests for file retrieval and updates.

Compliance & Reporting

• Assist in the preparation of records reports for management review.
• Ensure compliance with document retention policies and internal procedures.
• Help with audits and support records verification processes.

Cross-Department Coordination

• Collaborate with records, compliance, and operations teams.
• Ensure records procedures align with company policies and industry standards.

Required Qualifications

• Associate’s or Bachelor’s degree in Business Administration, Information Management, or related field.
• 2–4 years of experience in data entry, file management, or administrative support.
• Proficiency in document management systems and Microsoft Office Suite.
• Strong analytical skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience in government contracting or defense-related records management.
• Familiarity with electronic document management systems (EDMS).

Core Competencies

• Accuracy & Attention to Detail: Ensure accuracy in documentation and recordkeeping.
• Communication Skills: Effectively communicate with team members.
• Problem-Solving: Address records issues and discrepancies proactively.
• Time Management: Handle multiple tasks efficiently and meet deadlines.

Work Environment

• Professional office environment (or hybrid/remote if applicable).
• May require occasional travel.
• Must be eligible to work in the United States.
• Ability to obtain and maintain security clearance may be required.

Compensation & Benefits

Defense Holdings, Inc. (DHi) offers a competitive compensation package including:

• Competitive base salary (commensurate with experience)
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and Holidays
• Life and Disability Insurance
• Professional development opportunities

Equal Opportunity Employer Statement

Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.