Shipping and Receiving Clerk

Join the Pak as a Shipping and Receiving Clerk

Location: Suffolk, VA
Schedule: Full Time Monday - Friday 6 AM - 2:30 PM

FLSA Status:  Nonexempt

Reports To:  Operations Manager

Who We Are

At FreezPak Logistics , we’re a family-owned leader in cold storage and logistics, dedicated to delivering excellence in the warehousing, distribution, and management of perishable goods. Our mission is to ensure the highest standards of service, safety, and efficiency for our clients.

With our state-of-the-art facilities and dynamic, innovative environment, we handle temperature-sensitive products with precision and care. Despite our rapid growth, we maintain a team-first culture rooted in trust, respect, and integrity.

When you join the Pak, you’re not just starting a job - you’re becoming part of a team that values your contributions, invests in your future, and empowers you to grow with us.

Why Join the Pak?

• Grow With Us - Be part of a company experiencing exponential growth with career advancement opportunities.
• Family Culture - Work in a supportive, team-driven environment where everyone matters.
• Innovation & Excellence - We lead the industry with forward-thinking solutions and operational excellence.
• Meaningful Impact - Help keep America’s food supply safe and moving every day.

About the Role

As our Shipping and Receiving Clerk  you will play a crucial role in our warehouse operations by facilitating the pickup and delivery processes and managing documentation related to shipping and receiving. This position ensures accurate and timely handling of shipments, assists drivers, and maintains essential records for logistics and warehouse needs.

What You’ll Do

1. Shipping and Receiving Coordination:
   • Assist with the loading and unloading of trucks, verifying shipments against shipping documents and purchase orders.
   • Coordinate with warehouse personnel to ensure accurate and timely processing of incoming and outgoing shipments.
2. Driver Assistance:
   • Greet and assist drivers during pickup and delivery operations.
   • Provide guidance and support to drivers regarding warehouse procedures, paperwork completion, and safety protocols.
3. Documentation and Record Keeping:
   • Prepare shipping documents, labels, and other necessary paperwork for outbound shipments.
   • Ensure all shipping and receiving documentation is accurate, complete, and filed appropriately.
4. Inventory Management:
   • Maintain inventory records and perform periodic inventory counts as directed.
   • Assist in reconciling discrepancies between physical inventory and system records.
5. Communication:
   • Communicate effectively with warehouse team members, drivers, and supervisors to coordinate shipping and receiving activities.
   • Report any issues, damages, or discrepancies to the Warehouse Manager or Logistics Supervisor promptly.
6. Safety and Compliance:
   • Adhere to all safety procedures and guidelines, including proper handling of hazardous materials and use of personal protective equipment (PPE).
   • Ensure compliance with company policies and regulatory requirements related to shipping, receiving, and warehouse operations.

What You Bring to the Pak

• Experience:
• Proven experience as a shipping and receiving clerk or in a similar role within a warehouse or logistics environment.
• Familiarity with shipping and receiving procedures, including documentation and inventory management.
• Education: High school diploma or equivalent.
• Skills:
• Basic computer skills and proficiency in using warehouse management systems (WMS) or similar software.
• Strong attention to detail and accuracy in recording information.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment and prioritize tasks effectively.

Physical Requirements 

• Ability to work in cold storage environments as low as -10°F

• Physical ability to lift and move heavy objects, stand, bend, and stoop for extended periods.

Benefits

• Health Insurance - comprehensive plans for you and your family
• 401(k) + Company Match - plan for your future with our competitive program
• Paid Time Off (PTO) - generous time off to support work-life balance
• Life Insurance - financial protection and peace of mind for you and your loved ones
• Career Growth - incredible opportunities to advance as we grow

Ready to Join the Pak?

If you’re looking for more than a job - if you want to build your career with a company that feels like family and values your contributions - FreezPak is the place for you.

Apply today and let’s keep the world’s food moving safely and efficiently, together.

Equal Opportunity Employer

FreezPak is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Pak members.

Pay Range: $17 - $19.75 per hour

This pay range represents the Company’s good-faith estimate of the starting hourly compensation for this role at the time of posting. The actual rate will be determined based on a combination of factors including experience, qualifications, work location, and internal pay alignment, in accordance with applicable laws.