Medical Call Center Representative
This is a regular, full-time position with virtual training and employee benefits, and it is 100% remote. Come join our team! Patient Services Representatives communicate with patients via phone, accurately and timely schedule appointments based on provided protocols, pre-register patients and verify insurance. This is a virtual call center position, so you know when you disconnect the call, you are done with that task and on to the next one. · We prefer candidates with a minimum of one year of high-volume scheduling experience in a call center environment. Representatives can expect to handle 100+ calls back-to-back per shift. Medical experience is a plus.
· Candidates must have exceptional communication skills, including written (legible, concise, and with appropriate spelling) and verbal, including proper phone etiquette.
· The Patient Services Representatives must have private, noise-free, HIPAA-compliant space at home.
· High school diploma or equivalent.
· Proficient knowledge of Microsoft Office Suite is required. Applicants must reside in the U.S.
Job Type: Full-time, Part time In addition to amazing teammates, we also offer:
-- Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
-- Paid vacation
-- Paid Sick/personal days
-- ~12 paid holidays
-- One time reimbursement to set up your home office
-- Monthly reimbursement for internet or other home office expenses
-- Monthly gym reimbursement to be used for gyms, online classes, etc
-- Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
-- Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
-- Pre-tax Flex Spending/Dependent Care/Transit accounts
-- 401k with match
-- Pay rate is $27.00 - $38.00 hourly. Anova Care is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Anova Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.
Employment Type: Full-Time
Salary: $ 27.00 38.00 Per Hour
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