Director of Operations

Position Summary

The Director of Operations provides strategic and operational leadership for the American Society for Colposcopy and Cervical Pathology (ASCCP), ensuring efficient day-to-day operations, financial sustainability, and alignment
with the organization’s mission. This role oversees administrative functions, supports medical education programs and events, manages staff and vendors, and ensures compliance with regulatory and governance requirements.

Key Responsibilities

Organizational Operations

• Oversee daily operations to ensure effective, efficient, and mission-aligned performance
• Develop, implement, and improve operational policies, procedures, and systems
• Ensure seamless coordination across departments, committees, and volunteers

Financial & Administrative Management

• Manage operational budgets in collaboration with the CEO
• Monitor financial performance, contracts, and expenditures
• Oversee vendor relationships, contracts, and procurement
• Support annual audits, tax filings, and financial reporting
• Manage relationship with external IT company - contracts, invoices, and support tickets
• Support the CEO with operational and administrative needs
• Maintain organizational records, policies, and risk management practices
• Provide operational oversight for continuing education programs, meetings, and events
• Support membership services, renewals, and engagement initiatives

Staff & Human Resources

• Supervise administrative and operational staff
• Support hiring, onboarding/offboarding, performance management, and professional development
• Coordinate with HR Manager on annual insurance renewals across all applicable lines
• Ensure compliance with HR policies, labor laws, and organizational values

Strategic Planning & Improvement

• Partner with CEO on strategic planning and organizational growth
• Analyze operational metrics and recommend improvements
• Support technology adoption and process modernization

Required

• Bachelor’s degree in business administration, healthcare administration, nonprofit management, or related field
• 5–8 years of progressively responsible operations or management experience
• Experience working in a nonprofit, healthcare, or professional membership organization
• Strong financial, organizational, and project management skills
• Excellent communication and interpersonal abilities
• Proficient in Microsoft Office Suite
• East Coast residents only, preference given to applicants residing within 2 hours of Washington DC

Preferred

• Experience with medical societies, associations, or continuing medical education (CME) programs
• Knowledge of nonprofit governance and compliance
• Familiarity with association management systems (AMS), CRM platforms, and event management tools
• Worked full-time in a remote capacity
• Knowledge/proficiency in Asana, Slack, Zoom

Work Environment

• Remote with occasional travel for conferences and meetings