Sales Director
- Bachelor’s degree in healthcare field or at least two years of sales experience.
- Knowledge of the workings and operation of the long-term care industry.
- Genuine interest in improving the lives of seniors and families.
- Ability to work independently.
- Excellent verbal, written, public presenting and interpersonal communication skills.
- Models the core values of the company:
- We Care About People
- We Do the Right Thing
- We are Passionate, Have Fun, and Celebrate Success
- We Speak Up! It’s Our Responsibility
- We Take Ownership and Add Value
- We are Respectful
- Ensures all personnel exemplify the core values of the company at all times.
- Create and drive the sales culture.
- Achieve community census goals and annual budget projections. Specifically, generate leads, schedule tours, advance the sales process, and meet daily/weekly/monthly goals.
- Schedules, organizes and conducts Community Experiences with prospective residents of independent and assisted living, memory care, strictly maintaining the integrity of our CSL established sales approach and process.
- Responds and follows-up with all walk-ins, phone inquiries and web leads timely and appropriately and treats each inquiry with value. Ensure sales database is up-to-date and accurate. Complete input of all required information (leads and activity) timely and accurately.
- Creates, plans and implements Quarterly Revenue Plans to include lead and move in analysis, strategic planning, lead generation, hot/closing and referral events such as but not limited to: educational series, themed events, house warming events, etc, following our CSL event standards.
- Creatively collaborates with Executive Director on effective lead base management, personal connection/WOWs and effective external business development strategies.
- Responsible for maintaining budgeted occupancy and revenue by executing the revenue plan, generating the number of qualified inquiries, referrals, tours and then effectively closing the sale.
- Develops and maintains a good working relationship with residents, families, and an active referral base by advancing the relationship to result in direct referrals from consumers and professionals.
- Capable of taking the lead with all sales that become uncertain and instructing the individual assisting with the lead on immediate next steps and strategies.
- Has the directive to respectfully challenge and question the Executive Director and other managers regarding moving in and closing any sale effectively and timely. This also includes questioning any possible denials of admit or readmits.
- Act as liaison between community and outside community.
- Work with local community agencies to earn trust and generate a positive image and encourage referral activities.
- Participate in industry trade shows as appropriate.
- Develop strategies to maximize admissions and establish CSL as an expert on aging, including daily contact with potential referral sources, including hospitals, physicians, insurers, case management companies and health care agencies.
- Schedule screenings of potential residents with Executive Director and/or Resident Care Director; conduct screenings if needed to determine level of care, services required, equipment needs and insurance coverage, as indicated.
- Coordinate admissions with Executive Director and Resident Care Director through impeccable organizational skills, data entry and weekly cadence of formal Sales Meetings.
- Learn and maintain understanding of current regulations governing the operations of assisted living facilities.
- Attend and participate in weekly sales meetings.
- Participate in quality improvement by identifying customer service issues and reporting these issues to the Executive Director.
- Both advise and contribute to ensure community puts forth the best possible public image.
- Maintain confidentiality of all pertinent information.
- Complies with all Commonwealth Senior Living Policies.
- Performs other duties as assigned.
Recommended Jobs
Administrative Assistant II
Are you an Administrative Assistant II looking to be a part of something greater? Look no further than the US Marshals Service! Alluvionic is seeking dedicated individuals like you to support our mis…
Explore Lynchburg: Your Next Nursing Adventure Awaits!
RN Medical-Surgical job in Lynchburg, VA Embark on a fulfilling travel nursing adventure in Lynchburg, where your expertise as a Registered Nurse in Medical Surgical plays a vital role in enhancing c…
Senior Java Developer
Program Overview The program is a next generation Space Domain Awareness (SDA) Indications and Warning (I&W) system. It establishes a repository of resident space objects (RSOs), finds RSOs of int…
Explore the Charm of Woodstock While Saving Lives!
Registered Nurse - Emergency Room - Travel - (ER RN) Are you feeling stagnant in your current nursing job? Rediscover your passion for healthcare as a Registered Nurse in the charming town of Woodsto…
Dishwasher- Richmond Convention Center
The Food Prep Worker prepares, and portions food items and performs various duties in accordance with production requirements and Aramark sanitation standards. Uses daily worksheets and standardized …
Front-End Developer
Location: Newport News, VA Clearance Required: Secret Telework: No We are seeking a Front-End Developer with strong experience in Java, object-oriented programming, and modern front-end fr…
Armed Security Officers - Client location is in Hampton
Job Description Job Description Armed Security Officers - Client location is in Hampton Positions are Armed and must be willing to get baton certified also. If you come in with your Arme…
Customer Care Specialist
Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact – Bring Compassion, We'll Provide the Training At Serenity Healthcare , we’re transforming mental wellness …