Sr. Cloud Engineer

Job Description

Job Description

Secure IT Service Management, Inc., a subsidiary of Paragone Solutions, Inc. is seeking a Sr. Cloud Engineer to join our team. This is a remote position. The ideal candidate will have extensive knowledge and expertise with Microsoft Azure, Office 365 (O365), and Microsoft Intune. This role will assist the Managed Services team in solving complex issues within Azure Government Cloud infrastructures that involve using Microsoft's core business applications.

• Work with various teams to develop target state cloud architecture, as well as planning for ongoing cloud technology optimization.
• Respond to critical incidents and resolve issues related to ADFS, SAML, Site-to-Site VPNs, Azure Virtual Desktop, RDS, Certificates, Windows/Linux, and many more technologies.
• Engineering support relating to technical issues involving Microsoft's core business applications and operating systems (Active Directory, Azure Cloud, Office 365, Business Central/Dynamics, etc.).
• Architect solutions for customers adhering to security and compliance requirements for CMMC and NIST standards.
• Execute multiple types of migrations (Exchange, SharePoint, Server, File Share, etc.).
• Create processes and procedures around MSP operations and recurring technical problems.
• Document system configurations and build standards for client environments.
• Communication with clients as required: keeping them informed of project progress, impending changes, and agreed upon outages.
• Responsible for enhancing customer relations and driving opportunities for new solutions.
• Continuous education, expansion, and refinement of technical knowledge and credibility through industry standard certifications.
• Responsible for entering all time and expenses as they occur.

• 7-10 years of experience supporting mission critical infrastructure services at an MSP, or a combination of education and experience.
• 5-10 years of experience managing production Windows environments, with minimum 4 years in Azure.
• Excellent troubleshooting, technical problem-solving, and communication skills.
• Ability to facilitate the process of gathering requirements and providing alternative cloud infrastructure architecture options.
• Experience working with Virtual Machines, Azure Site Recovery, Azure Functions, Azure Automation Accounts, App Service, Scale Sets, Azure DevOps, Azure Policy, Azure Monitor, Azure Backup, Azure Storage, Application Gateway, Azure DNS, Load Balancer.
• Experience with networking and web standards such as DNS, DHCP, TCP/IP, web security mechanisms, proxies, firewalls & application delivery controllers.
• Proficient in creating complex automation scripts in PowerShell.
• Strong understanding of cloud computing and hands-on experience of migrating workloads to Azure.
• Ability to work in a team and communicate effectively.

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Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.

Company Description

Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.