Administrative Staff
TIBS for Kids is currently looking for Admin Staff in Woodbridge, Virginia.
Below is the job overview of the position: Responsibilities:
- Greet patients as they arrive at the front desk &
- Checking patients in and scheduling/confirming patient appointments for the future.
- Collecting payments from patients.
- Answering the phone and taking calls from patients
- Reviewing patient records and obtaining insurance information.
- Provide excellent customer service and address patient inquiries and concerns
Maintain a clean and organized front desk area
Checking eligibility and authorizations
Requirements:
Previous administrative experience, preferably in a therapy/medical office setting
Bilingual proficiency in English and Spanish (this is a MUST)
- A professional attitude and appearance as you will be interacting with patients and providers daily.
- Excellent communication skills verbal and written as well as listening skills.
- Familiarity with phone systems and basic office equipment, including Electronic Faxing.
Ability to multitask and prioritize tasks in a fast-paced environment
Ability to use Microsoft office fluently
Attention to detail and accuracy in handling Patient information and Financial transactions
Filing, Scanning and Maintaining Patient medical records
This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization.
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