Assistant Manager
Assistant Manager
Position: Pizza Hut Assistant Restaurant General Manager (ARGM)
Job Summary: Reports to Restaurant General Manager - Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.
Duties/Responsibilities:
- Assist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in Restaurant
- Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
- Maintain Excellent Customer Service Standards
- Enforce and Follow Pizza Hut Service Principals (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
- Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
- Ensure All Team Members Have the Tools and Knowledge Necessary for Success
- Develop a Store Team that Has High Customer Satisfaction Results
- Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
- Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)
- Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
- Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on Execution
- Compliant with All Laws and Regulations
- Ensures a Safe Work Environment is Provided in Restaurant
- Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
- Brand Steward for Pizza Hut Brand
- Assist RGM with Restaurant Calendar
- Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team
- Manages and adheres to Employee Handbook and Policies
- Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
- Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
- Other Duties as Assigned
Training/Requirements:
- Be A Customer Maniac! - All Roles
- Serv Safe Certified
- Lead On! Shift Leader
- Proficient at Microsoft Office
- Lead On! Restaurant General Manager and Computer basics
- Reliable Transportation
- Communicate, give feedback in positive manner
- Valid Driver's License Preferred
- National Sex Offender Registry Check
- Motor Vehicle Record
- MSM Courses 7-9
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