Front Desk Coordinator
Job Description
Job Description
Front Desk Coordinator
Richmond, VA
Hours:
- Monday – Friday 8:00a – 4:30p
- Warmly greet and welcome patients and visitors upon arrival; manage the reception area to ensure it remains tidy, presentable, and stocked with necessary materials
- Facilitate a seamless patient experience by managing the complete check-in/check-out process and accurately scheduling future appointments
- Serve as the primary point of contact by answering, screening, and forwarding phone calls, as well as providing accurate information in-person, via email, or over the phone
- Handle patient insurance verification, receive and distribute daily mail/deliveries, and direct visitors to the appropriate staff member or office
- Maintain a safe clinic environment by following established safety procedures, monitoring the visitor logbook, and issuing guest badges
- High School Diploma
- Medical reception experience (1+ year)
- EMR experience
- Microsoft Office proficiency
- $16-17/hr
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