Cake Decorator

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer service. If you enjoy working in a fun, fast-paced environment we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance.
• Bring to life fans’ imagination through the art of cake decorating.
• Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, airbrush, edible images, and letterings.
• Enthusiastically greet and welcome fans to the Dairy Queen brand.
• Strive to exceed fan expectations and deliver fan-first service through timely and quality service.
• Quickly and accurately prepare food products following restaurant, health, and safety standards.
• Answer fan questions about product ingredients and preparation.
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards.
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
• At all times exhibit a genuine passion for excellence.
• Perform other duties as assigned by management.

Requirements:

• Communicate positively with fans and co-workers constantly during shifts.
• Competent and proficient with cake-decorating tools.
• Cake decorator’s certificate and/or previous cake decorating work.
• Practice established food handling procedures and meet any local health regulations.
• Exhibit good manners, proper personal hygiene, and promptness.
• Have fun and maintain a positive attitude at all times!

Dairy Queen Charlottesville location opened in 2007 and it has been serving the neighboring communities ever since. This is currently the only Dairy Queen location in 25 mile radius. We are proud that we get to serve the entire Albemarle county and its neighboring counties.